BPC R&D One Unilever Europe - CTI, Claims & Customer Engagement Specialist

This job is with Unilever, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Job Purpose: 1UL Europe is the largest of the 1UL market clusters with a turnover of ~€2bn across 8 country clusters. This exciting and newly created role is responsible for leading our scientific relationship with key customers in 1UL Europe and ensuring we communicate our superior technology and products in a compelling way to internal and external audiences. You will have the opportunity to work on iconic brands such as Dove, Vaseline, Tresemme, Lynx/Axe, and Signal and local jewels like Zendium, Neutral and Baba and support the Social First Marketing agenda.

Responsibilities: This is a dynamic and agile role so no two days, weeks or months will be the same! However, you can expect to be working on activities such as:

• Collaborate with the 1UL EU Marketing Expertise team and local country sales teams to deliver innovative scientific engagement and activation with trade partners, supporting a digital-first demand creation agenda.
• Adapt BG communication assets to resonate with customers and consumers in 1UL markets through captivating videos, presentations, in-person sessions, and engaging social media content.
• Contribute to creating standout assets for our local jewel brands.
• Assist in the deployment of BG Innovations by navigating relevant claims testing and substantiation, risk assessments, approvals processes, and activation activities.
• Implement new Digital and Agile work practices to develop and share assets more efficiently across cross-functional teams.
• Develop deep category, local market, and product expertise to uncover new local insights and opportunities, including consumer needs, trends, and competitor insights.

All About You: To be successful in the role you will need to be an adaptable, collaborative and creative R&D professional who is excited by the idea of working across a broad range of different activities. You will have a solid grounding in core R&D functional roles and ideally have experience working in a CTI/Claims space. As an ideal candidate you will have/will be:

• Dynamic and Adaptable Mindset: Embrace the thrill of versatility! As a 1UL team member, you’ll dive into diverse roles and tasks, keeping your workday fresh and exhilarating. Be ready to learn and grow continuously, tackling new challenges and expanding your skill set every day.
• Storytelling Enthusiast: Bring your passion for storytelling and customer engagement to the forefront, captivating audiences and driving impactful product narratives.
• Effective Communicator: Capable of engaging non-technical audiences with our product science and innovation.
• Regulatory Awareness: An understanding of Europe's legal, regulatory, and compliance landscape.
• Risk Assessment Support: Experience with how to conduct product, claims, and communication risk assessments alongside Legal, Regulatory, and Marketing teams.
• Creative and Detail-Oriented: Combines creativity and adaptability with attention to detail and discipline.
• Team Player: Experience working with external partners, such as customers and design agencies, is a plus.
• Digital Enthusiast: Keen to adopt and advocate for digital tools that revolutionize ways of working.
• Language Skills: Fluency in English, with an additional language relevant to 1UL EU markets, is a bonus.

What We Offer: Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce.

Relocation to the UK: Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000.