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- Tasks: Support Microsoft Dynamics AX while leading a major transformation project.
- Company: Join a reputable not-for-profit organisation making a real difference.
- Benefits: Enjoy flexible remote work options and a supportive team environment.
- Why this job: Be part of an exciting transformation and enhance your technical skills in a meaningful way.
- Qualifications: Strong experience with Microsoft Dynamics AX, T-SQL, and ideally X++.
- Other info: This is a 24-month fixed-term contract with potential for part-time flexibility.
The predicted salary is between 42000 - 84000 £ per year.
Location: Fully Remote
24 Month Fixed Term Contract - Flexible working such as part time considered
Are you an experienced Microsoft Dynamics AX specialist looking for your next challenge? My client, a not-for-profit charitable business with an excellent reputation, is about to undergo a major transformation programme to update their legacy Microsoft Dynamics AX estate and are looking to recruit a Senior Application Support Analyst to join their business applications team.
The role will cover business as usual support for their existing Microsoft Dynamics AX estate while the current team focuses on the project delivery of the new estate. They are looking for people with a strong technical background with Microsoft Dynamics AX, strong scripting experience with T-SQL and any exposure to X++ would also be an advantage.
- Provide second line support for core Microsoft Dynamics AX and ISV modules, business systems integrations and custom applications.
- Coordinate suppliers and internal teams to resolve issues requiring third-line support.
- Conduct root cause analysis, resolve and implement preventive measures to address data, application code and user generated system issues.
- Assess, design, and apply configuration or mass data changes, functional test and coordinate SMEs during UAT to ensure solution changes meet the specified objectives.
- Document specifications for development where requirement cannot be delivered through application configuration.
- Assist with deployment system updates, patches, and upgrades, ensuring minimal disruption to business operations.
- Work closely with IT, and other departments to ensure seamless integration and operation of AX.
- Administer business applications to maintain user access, security, integrity and system performance.
- Monitor application batch and integration processes and resolve processing or data flow issues.
- Manage knowledge transfer to other team members to ensure there are no single points of failure in application understanding or support capability.
Experience of writing Transact-SQL queries and a good understanding of the AX Dynamics architecture.
Senior Application Support Analyst (Project) employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Analyst (Project)
✨Tip Number 1
Familiarise yourself with the latest updates and features of Microsoft Dynamics AX. Being well-versed in the current capabilities will not only boost your confidence but also demonstrate your commitment to staying updated in this rapidly evolving field.
✨Tip Number 2
Network with professionals in the Microsoft Dynamics community. Engaging with others who have experience in similar roles can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved complex issues using T-SQL or X++. Having concrete examples ready will showcase your problem-solving skills and technical expertise during any interviews.
✨Tip Number 4
Demonstrate your understanding of business processes related to Microsoft Dynamics AX. Showing that you can bridge the gap between technical support and business needs will make you a more attractive candidate for the role.
We think you need these skills to ace Senior Application Support Analyst (Project)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics AX, T-SQL scripting, and any exposure to X++. Use specific examples from your previous roles that demonstrate your technical skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention how your background aligns with their transformation programme and your ability to provide second line support for Microsoft Dynamics AX.
Showcase Relevant Experience: When detailing your work history, focus on your experience in application support, particularly with Microsoft Dynamics AX. Highlight any projects where you conducted root cause analysis or managed system updates, as these are key responsibilities of the role.
Prepare for Technical Questions: Anticipate technical questions related to Microsoft Dynamics AX and T-SQL during the interview process. Be ready to discuss specific challenges you've faced and how you resolved them, as well as your approach to ensuring minimal disruption during system updates.
How to prepare for a job interview at Sanderson
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft Dynamics AX and T-SQL during the interview. Be prepared to discuss specific projects where you've successfully implemented solutions or resolved complex issues, as this will demonstrate your technical proficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, particularly in relation to application support. Think of examples where you've conducted root cause analysis or managed system updates, and be ready to explain your thought process and the outcomes.
✨Understand the Business Context
Since the role is within a not-for-profit charitable business, it’s important to understand their mission and how your work can contribute to their goals. Research the organisation and be prepared to discuss how your skills can help them achieve their transformation programme.
✨Demonstrate Team Collaboration Skills
The role involves coordinating with suppliers and internal teams, so be ready to share examples of how you've effectively collaborated in past roles. Highlight your communication skills and any experience you have in managing knowledge transfer within a team.
