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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech-driven company focused on bringing people together and improving lives.
- Benefits: Enjoy competitive salary, uncapped commission, flexible working, and great discounts on products.
- Why this job: Make a meaningful impact in a fun environment while developing your career with tailored training.
- Qualifications: No sales experience needed; we seek resilient, driven individuals who can achieve targets.
- Other info: Flexible breaks, volunteering days, and support for family leave make this role stand out.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 – Uncapped commission
Location: Doncaster
Full Time - Permanent
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Customer Service Representative employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, being able to articulate your thoughts clearly and listen actively will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or handled unexpected challenges, as this is crucial in a fast-paced sales environment.
✨Tip Number 4
Demonstrate your resilience and drive. Think of specific instances where you met or exceeded targets, as this will highlight your determination and suitability for a role that values achieving goals.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Customer Service Representative role. Emphasise your ability to connect with people, adapt in a fast-paced environment, and any previous achievements in meeting targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of EE's mission. Mention how your personal qualities, such as resilience and drive, make you a great fit for the team.
Showcase Your Communication Skills: In your application, demonstrate your strong communication skills. Use clear and concise language, and consider including examples of how you've successfully interacted with customers or resolved issues in the past.
Highlight Flexibility and Adaptability: Since the role requires adaptability, mention any experiences where you've had to adjust to changing circumstances or work under pressure. This will show that you can thrive in a dynamic sales environment.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Customer Service Representative, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires resilience and the ability to stay motivated in a fast-paced environment. Think of instances where you've faced challenges and how you overcame them, as this will showcase your determination and adaptability.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest in the company and its offerings.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or career development paths within EE. This shows your enthusiasm for the role and your desire to grow within the company.
