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- Tasks: Assist customers through calls, emails, and face-to-face interactions while processing orders.
- Company: Join a creative, family-run retail business in Radstock known for exceptional service.
- Benefits: Enjoy a flexible 4-day work week with a friendly team atmosphere.
- Why this job: Be part of a supportive environment where your communication skills shine and impact customers positively.
- Qualifications: Previous customer service experience and a proactive, team-oriented attitude are essential.
- Other info: Opportunity to learn about diverse products and grow within a welcoming team.
Are you looking for your next customer-facing position? Do you have excellent communication skills and want to work 4 days a week? Juice is delighted to be supporting a creative retail company based in Radstock in their search for a Part-Time Customer Service Assistant to join their friendly team. This is a fantastic opportunity to become part of a family-run business that takes pride in delivering exceptional service. In this role, you will assist customers and provide information about the diverse product range through face-to-face interactions, phone calls, and email correspondence. DAY-TO-DAY: Responding to customer queries via phone, face-to-face interactions, and the website. Developing a thorough understanding of all products and providing detailed information to customers. Processing orders efficiently and in a timely manner. Handling enquiries and advising customers on telephone orders. Additional responsibilities include restocking shelves, pricing new deliveries, conducting price checks on the system, and performing other related tasks. WE WOULD LOVE TO SEE: Previous experience in a customer-facing role. A positive and proactive approach. The ability to complete tasks in a timely and professional manner. A can-do, team-oriented attitude. Initiativ…
Part Time Customer Service Assistant employer: Juice Recruitment Ltd
Contact Detail:
Juice Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Assistant
✨Tip Number 1
Make sure to showcase your previous customer service experience during the interview. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your proactive approach.
✨Tip Number 2
Familiarize yourself with the product range of the company before your interview. This will not only help you answer questions confidently but also show your genuine interest in the role and the business.
✨Tip Number 3
Prepare to discuss how you handle difficult customer situations. Employers love to hear about your problem-solving skills and how you maintain professionalism under pressure.
✨Tip Number 4
Demonstrate your team-oriented attitude by sharing experiences where you collaborated with others to achieve a common goal. This will align well with the family-run business culture they are looking for.
We think you need these skills to ace Part Time Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure to highlight your previous experience in customer-facing roles. Emphasize your communication skills and any relevant achievements that demonstrate your ability to provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for a family-run business and how your proactive approach aligns with their values.
Showcase Your Product Knowledge: In your application, express your willingness to learn about the diverse product range. Mention any previous experiences where you had to quickly understand and communicate product information to customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail and professionalism.
How to prepare for a job interview at Juice Recruitment Ltd
✨Show Your Customer Service Skills
Be prepared to share specific examples from your previous customer-facing roles. Highlight situations where you successfully resolved issues or provided exceptional service, as this will demonstrate your ability to thrive in a customer service environment.
✨Know the Product Range
Research the company and familiarize yourself with their products. Being able to discuss their offerings knowledgeably during the interview will show your enthusiasm for the role and your commitment to providing excellent service.
✨Demonstrate a Positive Attitude
Employers are looking for candidates with a can-do attitude. During the interview, maintain a positive demeanor, and express your eagerness to contribute to the team and help customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
