Call Center Operator - Uncapped Commission
Call Center Operator - Uncapped Commission

Call Center Operator - Uncapped Commission

South Shields Full-Time 25087 - 25684 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with customers over the phone and help them choose the right products.
  • Company: Join EE, a tech leader transforming lives through connectivity.
  • Benefits: Enjoy uncapped commission, flexible working, and access to a private GP.
  • Why this job: Make a meaningful impact in a fun, fast-paced environment with great team culture.
  • Qualifications: No sales experience needed; just bring your resilience and drive to succeed.
  • Other info: Flexible breaks and career development support available.

The predicted salary is between 25087 - 25684 £ per year.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission

Start Date: Aug 2025 onwards

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our North Tyneside Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What’s in it for you?

  • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts: Save on EE & BT products, including mobile and broadband.
  • Career Development: Support in achieving the career you want without limits.
  • Season Ticket Travel Loan: Funds for your travel to and from work.
  • Volunteering Days: Give back to your local community.
  • Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Call Center Operator - Uncapped Commission employer: EE

At EE North Tyneside, we pride ourselves on being an exceptional employer that values our employees' well-being and growth. With a competitive salary structure, uncapped commission opportunities, and a supportive work culture, we empower our team to thrive both personally and professionally. Our commitment to flexible working arrangements, comprehensive training, and career development ensures that every employee can make a meaningful impact while enjoying a rewarding and fulfilling career in a vibrant environment.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Call Center Operator - Uncapped Commission

✨Tip Number 1

Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during the interview process.

✨Tip Number 2

Practice your communication skills. Since this role involves connecting with people over the phone, honing your ability to articulate clearly and listen actively will set you apart from other candidates.

✨Tip Number 3

Showcase your adaptability. Prepare examples of how you've successfully navigated changing situations in previous roles, as this will demonstrate your resilience and ability to thrive in a fast-paced environment.

✨Tip Number 4

Network with current or former EE employees. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Call Center Operator - Uncapped Commission

Excellent Communication Skills
Customer Service Orientation
Sales Skills
Relationship Building
Resilience
Target Achievement
Adaptability
Motivation
Problem-Solving Skills
Time Management
Active Listening
Empathy
Teamwork
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Call Center Operator role. Emphasise your ability to connect with people, adapt in a fast-paced environment, and any previous achievements in meeting targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at EE specifically and how your personal qualities make you a great fit for their team.

Highlight Transferable Skills: Even if you don’t have direct sales experience, focus on transferable skills such as communication, resilience, and problem-solving. Provide examples from past experiences where you successfully engaged with customers or achieved goals.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at EE

✨Show Your People Skills

As a Call Center Operator, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.

✨Demonstrate Resilience

The role requires resilience and the ability to stay motivated in a fast-paced environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them. This will show that you can handle the ups and downs of a sales environment.

✨Adaptability is Key

Since no two calls are the same, adaptability is essential. Think of instances where you've had to adjust your approach on the fly. Sharing these experiences will demonstrate your flexibility and readiness to thrive in a dynamic setting.

✨Research EE and Its Products

Familiarise yourself with EE's products and services before the interview. Showing that you have done your homework will impress the interviewers and allow you to speak confidently about how you can help customers choose the right options.

Call Center Operator - Uncapped Commission
EE
Location: South Shields
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  • Call Center Operator - Uncapped Commission

    South Shields
    Full-Time
    25087 - 25684 £ / year (est.)
  • E

    EE

    1000+
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