At a Glance
- Tasks: Welcome guests and manage front desk operations with a smile.
- Company: Join a dynamic team in a prestigious corporate environment in Bodmin.
- Benefits: Enjoy a competitive hourly rate and a Monday to Friday schedule.
- Why this job: Perfect for those who love customer service and thrive in a vibrant atmosphere.
- Qualifications: Customer-facing experience in hospitality or corporate settings is essential.
- Other info: Dress code includes a smart suit; bring your best professional self!
We are currently looking for a Corporate Receptionist to work on our clientβs site in Bodmin. The position is working in the front of house team on the ground floor, ensuring incoming tenants and visitors experience a 5* service when entering the building alongside carrying out administrative duties. Our reception vacancy is working on an ongoing temporary basis covering 8am-5pm from Monday to Friday at an hourly rate.
Responsibilities:
- Ensure a five* service is delivered by welcoming tenants and guests
- Ensure all calls and emails are answered promptly and accordingly
- Deal with any queries from occupiers and guests as well as offering assistance in resolving issues
- Signing in visitors and helping with directions
- Seeing tenants and guests to the available hot desks and meeting rooms
- Booking, preparing, and clearing meeting rooms
- Report any relevant information and issues to Front of House Manager and designated Facilities Management team
- Ensuring the front of house area is immaculately presented β replenish stock in kitchens and ensure areas are tidy
- Building relationships with all tenants in the building
We are looking for candidates with customer facing experience in:
- Hotels
- Restaurants
- Corporate
- Airlines
- Marketing/Events
Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times. Friendly, professional, bubbly personality. Be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)). Fantastic communication skills as you will be dealing with high profile clients.
Receptionist employer: Total Facilities Recruitment Limited
Contact Detail:
Total Facilities Recruitment Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist
β¨Tip Number 1
Familiarise yourself with the company and its culture. Understanding the values and mission of the organisation will help you align your approach when interacting with tenants and guests, showcasing your enthusiasm for delivering a 5* service.
β¨Tip Number 2
Practice your communication skills. Since you'll be dealing with high-profile clients, being articulate and confident in your interactions is crucial. Consider role-playing scenarios with friends or family to enhance your ability to handle various situations.
β¨Tip Number 3
Dress the part! Ensure you have the required attire ready, including a black or navy suit, white shirt, and appropriate shoes. Looking professional not only boosts your confidence but also makes a great first impression on visitors.
β¨Tip Number 4
Network with professionals in similar roles. Engaging with current or former receptionists can provide valuable insights into the day-to-day responsibilities and expectations, helping you prepare better for the role and stand out during the selection process.
We think you need these skills to ace Receptionist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant customer-facing experience, especially in hotels, restaurants, or corporate settings. Emphasise your communication skills and any previous roles where you provided excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've delivered high-quality service in past positions and why you're excited about working as a Corporate Receptionist.
Highlight Presentation Skills: Since the role requires a professional appearance, mention your understanding of the dress code and your commitment to maintaining a polished look. Include any experience that demonstrates your attention to detail in presentation.
Showcase Communication Abilities: In your application, provide examples of how you've effectively communicated with clients or guests in previous roles. This could include handling queries, resolving issues, or building relationships with customers.
How to prepare for a job interview at Total Facilities Recruitment Limited
β¨Dress to Impress
Make sure you wear your best black or navy suit with a matching blazer and a crisp white shirt. First impressions count, especially in a front of house role, so looking professional is key.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences in hotels, restaurants, or corporate settings where you delivered exceptional customer service. Highlight how you handled difficult situations and ensured client satisfaction.
β¨Practice Your Communication
Since you'll be dealing with high-profile clients, practice clear and confident communication. Be ready to demonstrate your ability to answer calls and emails promptly and professionally during the interview.
β¨Be Enthusiastic and Personable
Exude a friendly and bubbly personality throughout the interview. Show your enthusiasm for providing a five-star service and building relationships with tenants and guests, as this is crucial for the role.