Field Service Engineer

Field Service Engineer

Over Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Service and repair healthcare products, manage your own workload, and support installation teams.
  • Company: Join a leading healthcare provider dedicated to community support and employee growth.
  • Benefits: Enjoy a competitive salary, pension, life assurance, and ongoing training opportunities.
  • Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
  • Qualifications: Experience as a Field Service Engineer preferred; training provided for transferable skills.
  • Other info: Diverse and inclusive workplace with a focus on personal and professional development.

The predicted salary is between 24000 - 36000 £ per year.

£30,000 + £1,040 annual allowance, pension, van and additional benefits

Are you an experienced Field Service Engineer? Does the thought of joining a growing, industry leading healthcare provider appeal to you? Do you want a rewarding role with great variety and realistic opportunities for career growth? If so, we'd like to hear from you.

We are currently recruiting for a Service Engineer to join our award-winning team and to service a number of our contracts in Cambridgeshire. This is a great opportunity to help others in the local community and take advantage of excellent ongoing training and development.

As Field Service Engineer you will:

  • Service and repair our safe moving and handling products both on site and at customers' premises.
  • Use your LOLER and PUWER knowledge to full advantage.
  • Maintain first class product knowledge around products and components.
  • Respect and value the relationship with our clients and their carers to work in a clean, tidy and friendly way without compromising on efficiency.
  • Use appropriate and safe equipment whilst working within the guidelines of H&S requirements.
  • Support our Ceiling Track Hoist installers on occasion.
  • Manage your own day to day workload while adhering to contracted Service level Agreements.

As well as a competitive salary and employee benefits such as life assurance, company pension, a formal reward and recognition scheme and an Employee Assistance Programme, you will have a genuine opportunity to progress with the company as we continue to grow. This is a permanent role with excellent variety. You will be servicing a number of key healthcare contracts in the Cambridgeshire area.

For immediate consideration, please apply to this advert today.

Interested but don't feel you meet all of our requirements? We review all job applications against the role and business needs. At the same time, we realise that people have a variety of different skill sets and many of these are transferrable into the different roles that we recruit for. Therefore, if an individual doesn't perhaps meet all of the criteria needed on paper, we make a decision based on whether we can offer the training and development needed in order for a candidate to fulfil their potential with us based on the skills they currently have.

Equal Opportunities

DHG Ltd is an equal-opportunity employer. We are proud to have such a diverse team of employees in an inclusive working environment. We do not discriminate against race, colour, creed, ethnic background, disability, sexual orientation, age, gender identity, race, disability, ethnicity, sexual orientation, age, national origin or sex.

Our values

Our goal is to be the most admired, fastest growing and TRUSTED partner because of our:

  • Competence - We are outstandingly good at what we do and innovate constantly.
  • Care - We care about our users, customers, colleagues, suppliers and environment.
  • Consistency - We are one company operating to the same standards and values, wherever we are and whoever we are.
  • Courage - We do the right things, even when it is hard.

Field Service Engineer employer: Direct Healthcare Group Limited

As a leading healthcare provider in Cambridge, we pride ourselves on being an excellent employer that values growth and development. Our supportive work culture fosters a sense of community, offering competitive benefits such as a pension scheme, life assurance, and ongoing training opportunities, ensuring that our Field Service Engineers can thrive both personally and professionally while making a meaningful impact in the local area.
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Contact Detail:

Direct Healthcare Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific healthcare products and services we offer. Understanding our safe moving and handling products will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Highlight any relevant experience you have with LOLER and PUWER regulations. Being able to discuss your practical knowledge of these safety standards can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss how you manage your workload effectively. We value candidates who can demonstrate their ability to adhere to service level agreements while maintaining high-quality service.

✨Tip Number 4

Showcase your interpersonal skills during the application process. Since you'll be working closely with clients and their carers, being able to communicate effectively and build relationships is crucial for this role.

We think you need these skills to ace Field Service Engineer

Field Service Experience
Knowledge of LOLER and PUWER Regulations
Technical Proficiency in Safe Moving and Handling Products
Customer Relationship Management
Health and Safety Compliance
Problem-Solving Skills
Time Management
Communication Skills
Team Collaboration
Adaptability
Attention to Detail
Self-Motivation
Basic Electrical and Mechanical Skills
Ability to Work Independently

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer. Emphasise your knowledge of LOLER and PUWER regulations, as well as any previous roles where you serviced or repaired equipment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the healthcare industry and your commitment to providing excellent service. Mention specific examples of how you've built relationships with clients and maintained high standards in your work.

Highlight Transferable Skills: If you don't meet all the listed requirements, focus on your transferable skills. Discuss how your previous experiences can contribute to the role, especially in terms of training and development opportunities.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Field Service Engineer.

How to prepare for a job interview at Direct Healthcare Group Limited

✨Showcase Your Technical Skills

As a Field Service Engineer, it's crucial to demonstrate your technical expertise during the interview. Be prepared to discuss your experience with LOLER and PUWER regulations, as well as any specific products you've worked with. Highlighting your problem-solving skills in real-world scenarios can set you apart.

✨Emphasise Customer Relationship Management

This role involves working closely with clients and their carers. Make sure to convey your understanding of the importance of maintaining strong relationships. Share examples of how you've successfully interacted with customers in the past, focusing on communication and empathy.

✨Demonstrate Your Ability to Manage Workloads

Field Service Engineers often juggle multiple tasks. Discuss your time management strategies and how you prioritise your workload to meet service level agreements. Providing specific examples of how you've handled busy schedules will show your organisational skills.

✨Express Your Willingness to Learn

The company values ongoing training and development. Show enthusiasm for learning new skills and adapting to new technologies. Mention any relevant courses or certifications you've pursued, and express your eagerness to grow within the company.

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