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- Tasks: Handle small renewals, liaise with customers and insurers, and manage workloads effectively.
- Company: Join a supportive commercial insurance broker focused on customer needs and quality service.
- Benefits: Enjoy a full-time role with excellent benefits, training, and long-term career opportunities.
- Why this job: Fast-paced environment with ongoing training and a fun, professional culture.
- Qualifications: Strong communication skills and a desire to learn and grow in the insurance industry.
- Other info: 6-week training plan and support for industry qualifications available.
The predicted salary is between 28800 - 43200 £ per year.
Location: Chandlers Ford, Hampshire
Hours: Monday to Friday 9am – 5:30pm
We are seeking professional, ambitious, career-minded individuals to join our expanding team on a full-time basis. We offer an excellent set of benefits and the ability to offer a long-term career path.
About Us
We are a Commercial Insurance broker offering a range of products, with a focus on understanding our customer's needs and finding the most appropriate cover at the most competitive price. Quality of service is fundamental to our belief, as is providing our colleagues with a supportive, professional, and fun working environment.
The Role:
You will be responsible for handling a book of small renewals every month. Our customers have individual needs and therefore require bespoke policies to meet their unique set of circumstances, which will require you liaising with insurers to ensure we provide the best possible solution for our customers. You will spend most of your time on the phone speaking to our existing customers and insurers whilst navigating them through their renewal journey. It’s a fast-paced environment and the ability to organise and manage your workloads is key to being successful in this role.
Training
- 6 week Training plan
- Ongoing training via monthly 121’s, Team Training and External support
- Continuous development via Industry recognised training system, minimum one course per month covering topics across relevant Insurance regulation
- Support to complete industry qualifications where desired
Key Responsibilities:
- To renew commercial insurance products
- Upsell and cross sell at every opportunity
- To identify and maximise sales opportunities and overcome any objections to close the sale
- Embrace and comply with company values by incorporating the Customer Charter promises
- Work towards targets and SLA’s
The Ideal Candidate
Excellent communication skills
Commercial Insurance - Renewals Advisor employer: Vermelo RPO
Contact Detail:
Vermelo RPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance - Renewals Advisor
✨Tip Number 1
Familiarise yourself with the commercial insurance market, especially the types of products offered. Understanding the nuances of different policies will help you engage confidently with potential customers and insurers during your conversations.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since this role involves a lot of customer interaction, being able to convey information clearly and persuasively will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for managing multiple renewals. This will demonstrate your ability to handle a fast-paced environment and manage workloads effectively during the interview process.
✨Tip Number 4
Research StudySmarter's company values and customer charter. Aligning your personal values with those of the company can help you articulate why you're a great fit for the team and how you can contribute to their mission.
We think you need these skills to ace Commercial Insurance - Renewals Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance and customer service. Emphasise any previous roles where you've handled renewals or worked in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work with them and how your skills align with their values, particularly in providing excellent customer service.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully communicated with clients or colleagues in previous positions. This could be through phone calls, emails, or face-to-face interactions.
Highlight Organisational Skills: Given the need to manage workloads effectively, include examples of how you've organised tasks or managed time in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
How to prepare for a job interview at Vermelo RPO
✨Showcase Your Communication Skills
As the role requires excellent communication skills, be prepared to demonstrate your ability to articulate ideas clearly. Practice answering common interview questions out loud, focusing on clarity and confidence.
✨Understand the Company Values
Familiarise yourself with the company's values and Customer Charter promises. Be ready to discuss how your personal values align with theirs and provide examples of how you've embodied similar principles in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of specific examples from your experience where you successfully handled customer objections or tailored solutions to meet unique needs.
✨Demonstrate Organisational Skills
Since the role involves managing a book of renewals in a fast-paced environment, be prepared to discuss how you prioritise tasks and manage your workload effectively. Share any tools or methods you use to stay organised.
