Customer Service & Sales Coordinator

Customer Service & Sales Coordinator Bradford £25,000 – £27,000 23 days holiday plus banks. Your new company is the one of the leading suppliers in their industry of crafted manufactured products in the UK. The Supply Chain and Customer Service team is undergoing a period of growth and is now looking for a Customer Service their customer journey. – You will be providing quotations for customers, advising on parts and clarifying stock availability, processing a high volume of sales orders for a key customer base, webchat regarding stock and any customer queries, managing delivery schedules and liaising with production for lead-times. – This is an office based role, system and data base driven so if you have projects and customer support experience within another industry it would be really relevant as long as you can work with multiple systems and calculate quotations. – Reviewing stock levels and ensure that the accurate customer delivery planning, ensuring the customer orders are up to date, scheduled and maintained onto the SAP database. To succeed you will need to be customer friendly and have a keen eye for detail. You will be passionate about your role and how it can make a real difference. Experience of working in a busy modern manufacturing office environment would be preferable due to the fast-paced nature of the business but it’s not essential if you are already worked within a busy customer service role with great administrative skill set within another industry. You will be a team player and have excellent communication skills. I am open to consider people from a busy office support, compliance, health & safety, pricing, stock management, engineering or any customer support sales administrative background if you are confident and can update complex internal systems accurately. The client offers an open office environment, full product and system training, a fun and friendly support team, originally family owned and a great role for you to take ownership for. Key elements we need for you – Ø Confidence working within a busy team Ø Ability to use initiative enabling you to liaise with both internal departments & existing customers Ø Confident with the sales process for customers& product training Ø You can professionally deliver & maintain a high level of customer administrative support I look forward to receiving your application. Thank you for taking the time to apply. Lisa Farr Associates Recruitment Specialist