Female Support Worker

Location: Aspatria, Wigan, CA7

Hours: 16 hours per week - 10:00am - 16:00pm.

Payrate: £12.60 per hour

Are you a compassionate, proactive, and skilled individual looking for a deeply rewarding role where you can make a real difference every day? Join a dedicated, friendly team supporting an intelligent and creative individual living with Neuromyelitis Optica (NMO). They love their two dogs and one cat, and enjoy arts and crafts, pamper days, and the occasional shopping trip. They live with complex medical needs, including a tracheostomy and PEG, and require support to manage their health, daily activities, and enjoy the best quality of life possible. Clinical experience is not required but previous care experience is essential.

About the Role

The successful applicant will work as part of a team to deliver highly personalised, one-to-one care. This includes both clinical care and emotional support, enabling the client to participate in meaningful activities and maintain her independence wherever possible.

Core Responsibilities Include:

• Airway management including tracheostomy care, suctioning, and speaking valve support
• PEG care: administering nutrition, hydration, and medication
• Monitoring vital signs: blood pressure, temperature, oxygen saturation
• Administering medication including nebulised treatments and accessing a porta-cath
• Personal care and support with hygiene routines
• Moving and handling, promoting as much independence as possible
• Passive physiotherapy (stretching to help prevent contractures)
• Emotional and psychological support
• Supporting the client to attend appointments and access social or recreational activities

The Ideal Candidate Will Have:

• An excellent level of written and spoken English
• A calm, professional, and compassionate approach
• Strong attention to detail and the ability to follow complex care protocols
• A genuine interest in providing person-centred support
• Confidence or willingness to learn about emergency procedures, including adrenal insufficiency
• A friendly nature and ability to be a positive presence in the home
• A comfort level around animals (the home includes two dogs and a cat)

If you're looking for a meaningful role where your presence really matters, and you're ready to be part of a supportive and empowering environment, we'd love to hear from you.

More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions: LD&A Learning Disabilities & Autism, Bespoke Team, Brain Injury. This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call. We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets - grab a free ticket to a horse race or comedy show.
• Further training in NVQs in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme - receive up to £500!

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.