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For Companies At a Glance
- Tasks: Join our Analytics teams to support customer insights and enhance brand experience.
- Company: Harrods is a world-famous luxury department store known for exceptional service.
- Benefits: Enjoy tailored training, mentoring, and the chance to rotate through various analytics disciplines.
- Why this job: Gain hands-on experience in a dynamic environment while shaping your career in Customer Analytics.
- Qualifications: Must have a 2:1 degree in Applied fields and experience with Python or SQL.
- Other info: Opportunity for up to 4 rotations over 2 years to explore different analytics roles.
The predicted salary is between 28800 - 43200 £ per year.
Harrods are looking for exceptional Graduates to join our Analytics teams within the Digital & Customer Department, working for our world-famous Luxury department store. This is an exciting opportunity to support our evolving and dynamic business needs, as we leverage the latest technologies to enhance our brand and customer experience even further.
About The Role
The Digital & Customer Department at Harrods runs the Harrods.com website and maximises value from our customer and digital data via our world-class loyalty scheme, CRM communications, and customer insights & analytics capabilities.
The Harrods Customer Analytics Graduate Scheme has the option of up to 4 rotations over a 2-year period, giving applicants a rounded view across the analytics disciplines within the Digital & Customer Department. As a Graduate in Customer Analytics, you will gain valuable exposure to teams including Customer Analytics, Digital Analytics, CRM & Loyalty Analytics and Data Science. You will gain an in-depth understanding of how the various teams interact with each other and the business, as well as the opportunity to use different technology and tools within each rotation.
The Graduate Scheme will be tailored to your interests, skills and strengths, allowing us to help you identify a rewarding and sustainable career path in Customer Analytics. Through mentoring from senior managers and tailored training you will be supported to develop both your technical and professional knowledge.
You will need to have a 2:1 degree or above in Applied degrees, such as Mathematics, Science, Economics, Engineering or Computer Science, with previous experience in using Python or SQL during your degree or work experience. It is important that you are a problem solver while being analytical.
You will have both excellent organisational and interpersonal skills, as well as excellent time-management skills, along with the ability and willingness to multi-task.
Customer Analytics Graduate employer: Harrods
Contact Detail:
Harrods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Analytics Graduate
✨Tip Number 1
Familiarize yourself with the latest trends in customer analytics and digital data. Understanding how luxury brands leverage data to enhance customer experience will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the analytics field, especially those who work in retail or luxury sectors. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Python and SQL skills. Consider working on small projects or contributing to open-source initiatives to showcase your technical abilities and problem-solving skills.
✨Tip Number 4
Prepare for behavioral interview questions by reflecting on your past experiences. Think about specific examples where you've demonstrated analytical thinking, teamwork, and time management.
We think you need these skills to ace Customer Analytics Graduate
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Analytics Graduate position at Harrods. Understand the key responsibilities and required skills, especially the importance of analytical thinking and experience with Python or SQL.
Tailor Your CV: Customize your CV to highlight relevant experiences and skills that align with the role. Emphasize your degree in Applied subjects and any projects or work experience where you utilized Python or SQL.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for analytics and luxury retail. Mention specific examples of how your background and skills make you a great fit for the Graduate Scheme and how you can contribute to Harrods' customer experience.
Highlight Soft Skills: In your application, don't forget to mention your organizational, interpersonal, and time-management skills. Provide examples of situations where you've successfully managed multiple tasks or solved complex problems.
How to prepare for a job interview at Harrods
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples from your academic or work experience where you used analytical skills to solve problems. Highlight any projects where you utilized Python or SQL, as this will demonstrate your technical proficiency.
✨Understand the Business Context
Research Harrods and its Digital & Customer Department thoroughly. Understand their customer analytics strategies and how they leverage data to enhance customer experience. This knowledge will help you ask insightful questions during the interview.
✨Demonstrate Teamwork and Communication
Since the role involves collaboration across various teams, be ready to share experiences that showcase your interpersonal skills. Discuss how you have effectively communicated complex data insights to non-technical stakeholders in the past.
✨Prepare for Technical Questions
Expect technical questions related to data analysis, Python, and SQL. Brush up on key concepts and be ready to solve a problem or analyze a dataset during the interview. This will show your readiness for the challenges of the role.
