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For Companies At a Glance
- Tasks: Be the friendly face of our store, providing excellent customer service and support.
- Company: Join Specsavers, a leading optical retailer known for quality products and services.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and employee support services.
- Why this job: This role offers great training, a supportive team, and a chance to make a difference.
- Qualifications: Previous in-store optical experience is essential; customer service skills are a plus.
- Other info: Flexible hours available; part-time weekend work is essential.
The predicted salary is between 24000 - 36000 £ per year.
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Rhyl.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Great starting salary - depending on experience
- Bonus - after completion of 3 month probation period
- Full time (37.5 hours) - or part time - weekend working essential
- We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
- Must have in-store optical experience
Find out more
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:
- Previous experience in a fast-paced customer service environment
- Experience in optics business
- Basic knowledge/experience of optical terminology
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to showcase your previous optical experience during any conversations you have with the team. Highlight specific situations where you provided excellent customer service or resolved issues, as this will demonstrate your capability and fit for the role.
✨Tip Number 2
Familiarise yourself with Specsavers' products and services before your interview. Being knowledgeable about their offerings will not only impress the hiring team but also show your genuine interest in the brand and its mission.
✨Tip Number 3
Prepare to discuss how you thrive in a fast-paced environment. Think of examples from your past roles where you successfully managed multiple tasks or dealt with high customer volumes, as this is crucial for the Optical Assistant position.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous roles you've had as an Optical Advisor or Dispensing Assistant. Detail your in-store optical experience and how it relates to the responsibilities of the Optical Assistant position.
Showcase Customer Service Skills: Since this role requires excellent customer service skills, provide specific examples of how you've successfully interacted with customers in past positions. Use metrics or feedback to demonstrate your impact.
Express Passion for the Brand: Convey your enthusiasm for the Specsavers brand and its products. Mention any personal experiences with their services or how you align with their values to show you're a great cultural fit.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description closely. Use keywords from the job listing, such as 'optical experience' and 'fast-paced customer service', to ensure your application stands out.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Optics
Make sure to express your enthusiasm for the Specsavers brand and its products during the interview. Share any personal experiences or stories that highlight your interest in optics, as this will demonstrate your commitment to the role.
✨Highlight Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your previous experience where you went above and beyond for customers. This will show that you understand the importance of creating a welcoming environment.
✨Familiarise Yourself with Optical Terminology
Brush up on basic optical terminology before the interview. Being able to speak confidently about common terms will not only impress your interviewers but also show that you are serious about the position.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
