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- Tasks: Resolve regulatory reporting issues and ensure accuracy in a fast-paced environment.
- Company: Join a dynamic team in the gambling industry focused on data integrity and process improvement.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a crucial role that drives efficiency and impacts regulatory compliance positively.
- Qualifications: Experience with SQL Server, strong analytical skills, and effective communication are essential.
- Other info: Ideal for those who thrive in a multi-tasking environment and love problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
A SQL Support Engineer will play a key role in ensuring that regulatory reporting is accurate, performant and on schedule in an ongoing BAU basis. We are looking for an SQL Support Engineer with a keen eye for detail, a passion for investigation and swift identification of root cause, and a thirst to drive efficiencies through process improvements.
You will be responsible for resolving issues with regulatory reporting and submissions raised internally or by regulators. You will have a good understanding of written specifications, be able to identify and analyse issues, provide clear explanation of data variances and irregularities to stakeholders, and provide software fixes for those issues that are deemed defects within the regulatory submission and reporting software. This is a fast-paced environment, and you should be experienced and comfortable with regular context switching and have the ability to recall information swiftly and accurately.
Preferred Skills, Qualifications and Experience:- Analytical and methodical approach to investigation.
- SQL Server 2014 or later experience.
- Strong verbal and written communication skills.
- Ability to create solution documentation.
- Ability to work effectively on multiple streams of work and switch context quickly.
- Positive customer and solution focused attitude.
- Ability to work to deadlines and SLA’s for completion or escalation of tasks.
- Understanding of the gambling industry or financial accounting.
- Identifying, explaining and fixing issues with specific data that has been returned by a business process and raised by internal teams or regulators, using a variety of techniques on a number of disparate technologies.
- Investigating, developing and refactoring failures in processes, typically SQL agent jobs or stored procedures.
- Analysing and interpreting a wide range of different data relating to customer accounts, betting slips, banking transactions and gaming accounts.
- Communicating with other departments within the Business as necessary to ensure full understanding of issues and providing regular status updates of investigation and resolution.
- Documenting incidents and contributing to the team’s knowledgebase.
- Using the ticketing system for incident management and resolution.
- Ensuring Business requirements are met accordingly.
SQL Support Engineer employer: bet365
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SQL Support Engineer
✨Tip Number 1
Familiarise yourself with SQL Server 2014 or later, as this is a key requirement for the role. Consider working on personal projects or contributing to open-source projects that involve SQL to demonstrate your hands-on experience.
✨Tip Number 2
Brush up on your analytical skills by practising problem-solving scenarios related to data discrepancies. You could use sample datasets to simulate issues and work through identifying and resolving them, which will prepare you for real-world challenges.
✨Tip Number 3
Develop your communication skills by engaging in discussions about technical topics with peers or through online forums. Being able to explain complex data issues clearly will be crucial when liaising with stakeholders.
✨Tip Number 4
Gain an understanding of the gambling industry or financial accounting principles, as this knowledge will help you contextualise the regulatory reporting requirements. Reading industry-related articles or taking relevant online courses can be beneficial.
We think you need these skills to ace SQL Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL Server, regulatory reporting, and any relevant analytical skills. Use specific examples that demonstrate your problem-solving abilities and attention to detail.
Craft a Strong Cover Letter: In your cover letter, express your passion for investigation and process improvement. Mention your familiarity with the gambling industry or financial accounting, and how your skills align with the responsibilities of the SQL Support Engineer role.
Showcase Communication Skills: Since strong verbal and written communication skills are essential, consider including examples in your application that demonstrate your ability to explain complex issues clearly to stakeholders.
Highlight Relevant Experience: If you have experience working in fast-paced environments or managing multiple tasks, be sure to mention this. Provide examples of how you've successfully switched contexts and met deadlines in previous roles.
How to prepare for a job interview at bet365
✨Showcase Your SQL Skills
Be prepared to discuss your experience with SQL Server 2014 or later. You might be asked to solve a problem on the spot, so brush up on your SQL queries and be ready to demonstrate your analytical skills.
✨Communicate Clearly
Strong verbal and written communication skills are essential for this role. Practice explaining complex technical issues in simple terms, as you will need to communicate effectively with stakeholders who may not have a technical background.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past experiences where you identified and resolved issues quickly. Highlight your methodical approach to investigation and how you drove efficiencies through process improvements.
✨Understand the Industry Context
Familiarise yourself with the gambling industry or financial accounting, as this knowledge will be beneficial during the interview. Being able to relate your technical skills to industry-specific scenarios can set you apart from other candidates.
