Family Contact Supervisor, and/or Family Support Worker
Family Contact Supervisor, and/or Family Support Worker

Family Contact Supervisor, and/or Family Support Worker

London Full-Time No home office possible
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At a Glance

  • Tasks: Supervise contact meetings and support families in need, ensuring child safety and welfare.
  • Company: Care First Recruitment Ltd. is dedicated to improving the lives of children and families across London.
  • Benefits: Competitive pay starting from £16.85 per hour, flexible shifts, and valuable experience in social care.
  • Why this job: Make a real difference in children's lives while gaining hands-on experience in social work.
  • Qualifications: Experience with children and families required; relevant qualifications in social care preferred.
  • Other info: Mixed rotas available; must pass an Enhanced DBS check.

Care First Recruitment Ltd. are currently recruiting for both these roles for various London Boroughs:

ROLE 1: Contact Supervisor

Contact supervisors observe contact meetings between children and their parent/guardian. The child would have been placed into the care of the local authority due to safeguarding issues. The contact meetings could take place either within a designated contact centre or could be community based, the contact supervisor would ensure that the contact meeting is supervised as per the instructions of the local authority.

  • To work as part of a team, carrying out duties as required by centre based or community-based contacts
  • To supervise, observe and record contact sessions with the needs and safety of the child as a priority
  • Taking the appropriate action to protect the safety of the children or parents and promote their welfare intervening where this is threatened and terminating contact when necessary
  • Support children and young people to manage expectations of contact
  • Write comprehensive reports on each contact
  • Ability to use IT equipment
  • Immediately report to the centre any concerns of a child protection nature in accordance with policy and procedure
  • Attend staff meetings or team meetings if required

Candidates are required to have practical experience working with children, young people & families. Qualification within the social sector preferred.

ROLE 2: Family Support Worker

Family Support Workers are social care professionals who provide assistance and guidance to children and families in need. Duties of a Family Support Worker usually vary based on the setting. The Family Support Worker is required to work alongside Social Workers to plan and provide the support client needs, like helping them improve their home management or parenting skills. You may be required to show parents how things can be done, then support them until they can do these things on their own.

  • Improve parenting capacity
  • Increase aspirations and motivation
  • Improving family functions with children feeling more secure and parents more confident in their parenting abilities
  • To work in partnership with children, young people and families to plan and implement coordinated and child focused support

Essential skills required:

  • The ability to communicate sensitively and effectively with children and adults
  • The ability to build good relationships with families
  • The ability to help parents develop the skills they need to run their home
  • A non-judgmental approach
  • Report writing

All applicants must have a right to work in the UK, satisfactory references for the immediate 5 years and an Enhanced DBS.

Schedule: Mixed rotas (day shifts, evening shifts, weekdays and weekends available)

Ability to Commute: London (required)

Work Location: In person

Pay: Starting from £16.85 per hour, up to £18 p/hr depending on client

Candidates will need to have a Child Care, Social Work, Social Care, Counselling, Youth Work, Teaching or Relevant Qualification. Candidates will compulsorily need to pass a background check by the Disclosure and Barring Service (Enhanced DBS certificate).

Family Contact Supervisor, and/or Family Support Worker employer: Carefirst Recruitment Ltd

Care First Recruitment Ltd. is an exceptional employer dedicated to making a meaningful impact in the lives of children and families across various London Boroughs. With a strong emphasis on employee growth, we offer comprehensive training and support, fostering a collaborative work culture that prioritises the well-being of both our staff and the communities we serve. Our competitive pay rates, flexible scheduling, and commitment to safeguarding ensure that you will find both professional fulfilment and personal satisfaction in your role as a Family Contact Supervisor or Family Support Worker.
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Contact Detail:

Carefirst Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Contact Supervisor, and/or Family Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs and challenges faced by children and families in care. Understanding the context of safeguarding issues will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the social care sector. Attend local events or workshops related to child welfare, as this can provide valuable insights and connections that may lead to job opportunities.

✨Tip Number 3

Prepare for potential scenario-based questions in interviews. Think about how you would handle various situations involving children and families, as this will showcase your practical experience and problem-solving skills.

✨Tip Number 4

Research the specific London Boroughs you are applying to. Each area may have different policies and community needs, so showing that you understand their unique challenges can set you apart from other candidates.

We think you need these skills to ace Family Contact Supervisor, and/or Family Support Worker

Child Protection Awareness
Effective Communication Skills
Relationship Building
Report Writing
Empathy and Sensitivity
Teamwork
Conflict Resolution
Observation Skills
IT Proficiency
Non-Judgmental Approach
Problem-Solving Skills
Understanding of Safeguarding Policies
Ability to Manage Expectations
Flexibility in Working Hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience working with children, young people, and families. Emphasise any qualifications in social care or related fields, and include specific examples of your skills in communication and relationship building.

Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements of the Family Contact Supervisor or Family Support Worker roles. Mention your understanding of safeguarding issues and your approach to supporting families, showcasing your non-judgmental attitude and practical experience.

Highlight Relevant Experience: In your application, clearly outline your practical experience in social care settings. Include details about your previous roles, responsibilities, and any successful outcomes you achieved while working with children and families.

Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in these roles.

How to prepare for a job interview at Carefirst Recruitment Ltd

✨Show Your Passion for Child Welfare

Make sure to express your genuine interest in working with children and families. Share personal experiences or motivations that led you to pursue a career in this field, as it will demonstrate your commitment to the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle sensitive situations. Think of examples from your past experience where you successfully managed challenging scenarios involving children or families, and be ready to discuss your thought process.

✨Highlight Your Teamwork Skills

Both roles require collaboration with other professionals. Be prepared to discuss how you've worked effectively in teams before, focusing on your communication skills and ability to support colleagues in achieving common goals.

✨Demonstrate Your Report Writing Skills

Since report writing is a key part of these roles, be ready to talk about your experience in this area. You might even want to bring a sample report (anonymised) to showcase your writing style and attention to detail.

Family Contact Supervisor, and/or Family Support Worker
Carefirst Recruitment Ltd
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