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For Companies At a Glance
- Tasks: Lead product strategy for Experian's Score and Report offerings, driving innovation and team collaboration.
- Company: Join Experian, a global leader in data and technology, transforming lives and businesses worldwide.
- Benefits: Enjoy hybrid working, competitive pay, 25 days leave, and a focus on wellness and work/life balance.
- Why this job: Be part of a dynamic team that values diversity, innovation, and making a real impact on consumers' financial health.
- Qualifications: Experience in product leadership with a consumer-focused mindset and strong team management skills required.
- Other info: Experian is an award-winning employer, committed to inclusivity and personal development.
The predicted salary is between 43200 - 72000 £ per year.
We're looking for an experienced product leader to step into the role of Head of Product – Score and Report in our Direct-to-Consumer business. Reporting to the Product Director, you will lead our product offerings that help consumers view, understand and improve their Experian credit score and report. As a senior member of the Product team, you will have responsibility for growing and enhancing the propositions and features at the heart of Experian's product set.
What you'll do:
- Define the Product Vision and Strategy: Develop, articulate and deliver a clear product vision and strategy for Experian's Score and Report domain, across all product tiers including both app and web.
- Delivering Innovations and Strategic Initiatives: You will lead the delivery of new innovations, products, features and large strategic projects to enhance our credit score and report offerings. You will lead large cross-functional teams to both develop these initiatives and take them to market.
- Team Leadership: Manage and mentor a team of Product Managers, Product Owners, and Product Analysts, promoting a collaborative and outcome driven culture.
- Cross-functional Collaboration: Work with cross-functional teams and stakeholders to ensure delivery of key projects.
- OKR Ownership: Manage the OKRs for the Score and Report domain, ensuring alignment with business goals and overall responsibility for performance of the domain.
- Driving Engagement and Growth: Implement strategies to increase customer engagement, upsell premium offerings, and improve retention through innovative and valuable features.
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Experience and Skills
- Product Leadership Experience: Prior experience as a Head of Product or as a senior Product Manager ready to step into a leadership role, with extensive product experience, driving product success.
- Consumer focus: Deeply consumer-obsessed, with a strong commitment to understanding and solving genuine customer problems. You will have created product experiences that meet the real needs of our customers, ensuring that their satisfaction and success are at the heart of everything you do.
- People Management: Strong team leadership skills with the ability to inspire and mentor a team to achieve excellent outcomes.
- Strategic Vision: Demonstrated experience in developing and implementing a product vision and strategy that drives business growth and enhances customer satisfaction.
- Stakeholder Influence: Experience managing and influencing a wide range of stakeholders, including senior executives and cross-functional teams.
- Commercial Acumen: Strong understanding of commercial metrics, with experience developing and presenting business cases. Experience communicating product updates, milestones, and progress to stakeholders.
Additional Information
Benefits package includes:
- Hybrid working
- Great compensation package and discretionary bonus
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Head of Product - Score & Report employer: Experian Group
Contact Detail:
Experian Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product - Score & Report
✨Tip Number 1
Familiarise yourself with Experian's product offerings, especially in the Score and Report domain. Understanding their current features and customer feedback will help you articulate how you can enhance these products during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed cross-functional teams in the past. Highlight specific projects where your strategic vision led to measurable outcomes.
✨Tip Number 3
Research the latest trends in consumer credit and data analytics. Being knowledgeable about industry innovations will demonstrate your commitment to driving engagement and growth in Experian's offerings.
✨Tip Number 4
Network with current or former employees of Experian on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in understanding how to align your experience with their needs.
We think you need these skills to ace Head of Product - Score & Report
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Product - Score & Report position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your product leadership experience, consumer focus, and team management skills. Use specific examples to demonstrate how you've successfully driven product success and influenced stakeholders in previous roles.
Write a Tailored Cover Letter: In your cover letter, articulate your vision for the Score and Report domain. Discuss how your strategic vision aligns with Experian's goals and how you plan to enhance customer engagement and satisfaction through innovative product offerings.
Highlight Relevant Skills: Make sure to emphasise your commercial acumen and experience in developing business cases. Mention any specific metrics or achievements that demonstrate your ability to drive growth and improve customer satisfaction in previous roles.
How to prepare for a job interview at Experian Group
✨Understand the Product Vision
Before the interview, make sure you have a clear understanding of Experian's product vision and strategy for the Score and Report domain. Be prepared to discuss how your experience aligns with their goals and how you can contribute to enhancing their offerings.
✨Showcase Your Consumer Focus
Demonstrate your deep understanding of consumer needs and how you've previously created product experiences that address real customer problems. Share specific examples that highlight your commitment to customer satisfaction.
✨Highlight Team Leadership Skills
As a potential leader, it's crucial to showcase your ability to inspire and mentor teams. Prepare to discuss your leadership style and provide examples of how you've successfully managed cross-functional teams to achieve excellent outcomes.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience in managing and influencing stakeholders. Be ready to share examples of how you've communicated product updates and aligned various teams towards common goals, especially in a commercial context.
