Funeral Service Crew

Funeral Service Crew

Liverpool Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to help families say goodbye with compassion and professionalism.
  • Company: Be part of Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a strong pension scheme.
  • Why this job: Make a meaningful impact in your community while developing your skills in a supportive environment.
  • Qualifications: A full UK manual driving licence and a sensitive approach to customer service are essential.
  • Other info: No experience needed; we provide full training and ongoing support.

Job Description

Closing date:

Funeral Service Crew

£12.79 per hour plus benefits

Part time, hiring 2 positions, 1x 30-hours per week and 1x 15-hours per week, working a variety of shifts Monday-Friday, 8am-8pm

As part of this role, you\’ll also be part of the on call rota

Liverpool, L4 2RL

You can apply for this job on your mobile in a few simple steps – no CV required.

You\’ll need a full manual UK driver\’s licence for this job.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

You don\’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you\’ll be part of something meaningful. Join us today.

What you\’ll do

• collect the deceased from a range of locations and scenarios in a professional and empathetic manner

• bear coffins on the day of the funeral and drive funeral vehicles

• maintain the cleanliness of equipment and facilities, including vehicles

• prepare coffins and engrave name plates

• prepare the deceased in our care for viewings and the funeral

• maintain client management applications daily, inputting detailed and timely information to keep records consistently updated

• safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

This role would suit people who have

• a full UK manual driving licence

• the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.

• good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.

• the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service

• strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Why Co-op?

At Co-op, we\’re owned by our members. And because we\’re owned by you, we can do right by you. So when you join us, you\’re not just taking a job, you\’re joining a movement. We\’re an organisation that puts people and communities first, and we\’re powered by purpose. We want this to be a place where you can thrive, so you\’ll also receive:

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services

• 23 days holidays (pro rata, rising with service)

• a pension with up to 10% employer contributions

• access to our Employee Assistance Programme which offers confidential advice and support on anything you\’re struggling with, 24 hours a day

• access to virtual GP and free eye tests

• endless career development opportunities including apprenticeships

• friendly, supportive team and the knowledge that you make a huge difference to your community

• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it.

Building an inclusive work environment

We\’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We\’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we\’ll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

As part of your application you\’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you\’re successful in your application, we\’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We\’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.

Funeral Service Crew employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member can thrive. As part of our Funeral Service Crew in Liverpool, you'll receive comprehensive training, competitive pay, and a fantastic benefits package, including discounts on Co-op products, a strong pension scheme, and opportunities for career development. Join us to make a meaningful impact in your community while enjoying the camaraderie of a friendly team dedicated to providing compassionate service.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Service Crew

✨Tip Number 1

Familiarise yourself with the role of a Funeral Service Crew member. Understanding the responsibilities, such as handling sensitive situations and maintaining professionalism, will help you demonstrate your suitability during any discussions.

✨Tip Number 2

Showcase your empathy and customer service skills in conversations. Since this role involves interacting with grieving families, being able to convey compassion and understanding can set you apart from other candidates.

✨Tip Number 3

Prepare for the online assessment by practising situational judgement tests. These assessments often evaluate how you would react in various scenarios, so being well-prepared can boost your confidence and performance.

✨Tip Number 4

Be ready to discuss your availability and flexibility regarding shifts. Since the role requires working various hours, showing that you can adapt to different schedules will make you a more attractive candidate.

We think you need these skills to ace Funeral Service Crew

Full UK manual driving licence
Empathy and sensitivity in customer service
Attention to detail
Calmness under pressure
Physical fitness for manual lifting
Professionalism
Teamwork
Communication skills
Adaptability to various scenarios
Time management

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. This will help you tailor your application to highlight relevant skills and attributes.

Complete the Online Assessment: Prepare for the online assessment that takes about 20 minutes. Make sure you are in a quiet environment where you can focus, as this is an important part of the application process.

Highlight Relevant Skills: Even though no experience is needed, emphasise any transferable skills you have, such as customer service, empathy, or physical fitness. These qualities are essential for the role.

Be Honest and Authentic: When filling out your application, be genuine about your motivations for applying and your ability to handle the emotional aspects of the job. Authenticity can make a strong impression.

How to prepare for a job interview at Co-op

✨Show Empathy and Sensitivity

As a Funeral Service Crew member, you'll be dealing with grieving families. It's crucial to demonstrate empathy during the interview. Share any experiences where you've had to handle sensitive situations, even if they're not directly related to this role.

✨Highlight Your Attention to Detail

This job requires a keen eye for detail, especially when preparing coffins and maintaining cleanliness. Be prepared to discuss how you ensure accuracy and thoroughness in your work, as this will resonate well with the interviewers.

✨Discuss Your Physical Capability

The role involves manual lifting and physical tasks. Be honest about your physical fitness and readiness to perform these duties. You might want to mention any relevant experiences that showcase your ability to handle physical work.

✨Prepare for Scenario Questions

Expect questions that assess how you would react in emotional or challenging situations. Think of examples from your past where you've had to remain calm and composed under pressure, as this will demonstrate your suitability for the role.

Funeral Service Crew
Co-op
Location: Liverpool
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