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- Tasks: Join our team as a Receptionist, providing top-notch service and support to our dental practice.
- Company: Be part of a fast-growing dental group dedicated to outstanding patient care in a friendly environment.
- Benefits: Enjoy perks like birthday leave, discounted dental treatment, and career progression opportunities.
- Why this job: This role offers a chance to develop skills while working in a supportive and dynamic team.
- Qualifications: We seek friendly individuals with strong customer service skills and a willingness to learn.
- Other info: Work Monday, Tuesday, Wednesday & Friday, with Thursdays off for a great work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity Are you looking to develop your skill set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Receptionist to join our amazing team at our 4 surgery, mixed NHS and private practice in Basildon. This opportunity you will be working Monday, Tuesday, Wednesday & Friday 8:45am-5:45pm. (Thursday will be a non-working day) The Practice Team sits at the heart of our business, and we want everyone to feel as though their role is a vocation- not just a job. The purpose of the role is to perform a high-quality reception and administration service to ensure patient satisfaction, providing excellent service and maximum contribution to practice efficiency, effectiveness and profitability in line with the GDC guidelines and practice policies. As well as establishing and maintaining positive working relationships with all members of the dental team. We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience – along with the following requirements: * Outstanding customer service skills * Strong interpersonal, verbal and written communication skills * Excellent telephone manner * The ability to use and operate a computer-based system * Knowledge of working with systems would be advantageous * Be willing to learn and progress * Excellent organisational skills and the ability to manage a varied workload * Excellent attention to detail and use initiative * A well-presented and motivated individual who enjoys working independently and within a great team Company Benefits: * Staff referral schemes * Birthday leave * Discounted dental treatment after 6 months service, extended to family after 12 months * Support from the People Team, Finance and other support teams should you ever need it * Fully funded DBS checks * Access to an Employee Assistance Platform, your mental well-being matters! * Further education/qualification funding and support * Career mobility and progression opportunities * Auto enrolment into a pension after 3 months of service The Company This is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients. They value the trust that their patients have placed in them and work hard to protect that trust. The team are passionate about working together to deliver the best possible care in a friendly and welcoming environment
Receptionist employer: OPRA GROUP
Contact Detail:
OPRA GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since this role emphasizes outstanding customer service, think of specific examples where you went above and beyond for a customer.
✨Tip Number 2
Familiarize yourself with common dental terminology and practices. This knowledge will not only help you communicate effectively with the dental team but also show your commitment to learning and growing in the role.
✨Tip Number 3
Demonstrate your organizational skills by preparing a mock schedule or plan for managing a busy reception area. This will showcase your ability to handle a varied workload and prioritize tasks effectively.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since the practice values positive working relationships, be ready to discuss how you have successfully worked within a team in previous roles.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant receptionist or administration experience. Emphasize your outstanding customer service skills and any specific software knowledge that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dental industry. Mention how your skills and experiences make you a great fit for the team and how you can contribute to patient satisfaction.
Highlight Interpersonal Skills: In both your CV and cover letter, emphasize your strong interpersonal and communication skills. Provide examples of how you've successfully managed customer interactions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at OPRA GROUP
✨Showcase Your Customer Service Skills
Since outstanding customer service is a key requirement for this role, be prepared to share specific examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Strong Communication Abilities
The job requires strong interpersonal and communication skills. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions that assess your verbal and written communication skills.
✨Highlight Your Organizational Skills
As a receptionist, you'll need to manage a varied workload efficiently. Be ready to discuss how you prioritize tasks and stay organized, especially in busy environments. Consider sharing tools or methods you use to keep track of your responsibilities.
✨Express Your Willingness to Learn
The company values individuals who are eager to learn and progress. During the interview, convey your enthusiasm for personal development and any relevant training or qualifications you are interested in pursuing.
