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- Tasks: Join us as a Field Technician, assisting with installations and providing technical support.
- Company: Telent is a leading tech company focused on critical digital infrastructure and community connectivity.
- Benefits: Enjoy a company vehicle, medical coverage, 34 days holiday, and discounts on shopping and dining.
- Why this job: Make a real impact while working in an inclusive culture that values diverse ideas.
- Qualifications: Previous relevant experience in IT fieldwork and knowledge of network infrastructure is required.
- Other info: Garda clearance is necessary, and travel to customer sites and Dublin office is expected.
The predicted salary is between 30000 - 42000 £ per year.
We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be happy to travel to customer sites and to our head office in Dublin when needed too. This is a great opportunity to work for a company that delivers services to our public sector customers and to play a part in keeping the country safe and saving lives.
We want to hear from you if the following sounds like you:
- Demonstrable experience of assisting with the installation of equipment and installation materials using the latest issue contract manuals and procedural documents to the required standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
- Providing Technical Break / Fix support for Customers installed solutions.
- Escalation via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
- Daily review of the Open incidents for your region, actively overseeing your own workflow and utilisation to close out open incidents.
- Ideally IP experience and knowledge of working on Network infrastructure products / PC9s products.
The additional benefits with this role include:
- Company Vehicle
- Medical
- 34 days holiday, including public holidays, plus the option to buy or sell five days each year
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
We are guided by our values and behaviours: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focussed.
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician (Previous Relevant Experince is Required)
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description. Having hands-on experience or knowledge about IP and network infrastructure products will give you an edge during discussions.
✨Tip Number 2
Prepare to discuss your previous relevant experience in detail. Be ready to share specific examples of how you've assisted with installations or provided technical support, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Research Telent's values and culture. Understanding their commitment to inclusivity and collaboration can help you align your responses during interviews, showing that you are a good fit for their team.
✨Tip Number 4
Be prepared to discuss your approach to problem-solving and incident management. Highlighting your ability to oversee workflows and close out open incidents will showcase your proactive attitude and reliability.
We think you need these skills to ace Field Technician (Previous Relevant Experince is Required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Technician. Focus on your skills in installation, technical support, and incident management, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Emphasise your previous experience and how it aligns with the responsibilities of the role at Telent.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially any experience with network infrastructure products and IP knowledge. This will demonstrate your capability to handle the technical demands of the position.
Show Enthusiasm for the Role: Express your passion for working in the public sector and your commitment to making a positive impact. Mention how you align with Telent's values of inclusivity and collaboration in your application.
How to prepare for a job interview at Telent
✨Showcase Your Relevant Experience
Make sure to highlight your previous experience as a Field Technician. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your capability and readiness for the role.
✨Understand the Company Values
Familiarise yourself with Telent's values such as inclusivity, responsibility, and customer focus. During the interview, try to align your answers with these values to show that you are a good cultural fit for the company.
✨Prepare for Technical Questions
Expect technical questions related to installation processes, troubleshooting, and network infrastructure. Brush up on your knowledge of IP experience and PC9s products, as this will be crucial in demonstrating your technical proficiency.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, ongoing projects, or opportunities for professional development. It shows your genuine interest in the role and the company.
