Senior Voice Engineer

Senior Voice Engineer – Trader Voice (6-Month Contract | Inside IR35)

My client are looking for a Senior Voice Engineer for a 6-month contract role (Inside IR35), responsible for delivering a variety of Trading Voice services within the company. This role involves a combination of engineering, operational support, monitoring , and controls to ensure smooth and efficient operations.

Key Responsibilities:

• Lead the delivery and management of Trading Voice infrastructure and services.
• Perform regular \”Ready for Business\” checks to ensure system readiness.
• Provide Level 3 Engineering support and troubleshoot any issues related to Trader Voice systems .
• Certify new software releases and evaluate new system features.
• Adhere to Internal Controls and operational procedures to maintain compliance.
• Ensure all deadlines and SLAs are met, delivering results in a timely manner.

What We’re Looking for:

• Extensive experience in Trader Voice Engineering and a deep understanding of Trader Voice systems (e.g., IPC, Hoot, Private Lines, Cloud9).
• Expertise in SIP protocol and VoIP Telephony systems.
• Experience running software in a VDI environment .
• Proficiency with VMware (ESXi, KVM) and managing virtual machines .
• Strong knowledge of database technologies such as MySQL and MS SQL , including administration and query management.
• Familiarity with CISCO telephony systems, MS Teams , and Skype for Business applications.
• Understanding of Private Wires and Hoot Networks .
• Experience with Virtual Desktop Infrastructure (VDI) and VM/ESXi environments .
• Knowledge of industry-standard Service Delivery practices (Agile, ITIL, ITSM).