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- Tasks: Lead software implementations, run workshops, and train clients on innovative tools.
- Company: Join a fast-growing software business revolutionising the online retail market.
- Benefits: Enjoy fully remote work, a salary up to £50k, plus bonuses and perks.
- Why this job: Be part of a dynamic team making a real impact in e-commerce.
- Qualifications: Experience with SaaS, client training, and strong communication skills required.
- Other info: Opportunity to mentor juniors and shape internal processes.
The predicted salary is between 36000 - 60000 £ per year.
Salary to £50k per annum and fully remote working in the UK. My client is a fast-growing, innovative software business with a unique set of tools for the online retail market looking to recruit a Software Implementation Consultant to help their clients adopt and implement their software. This job opportunity will suit a candidate who enjoys working with clients and interfacing with customers.
This role is fully remote working, and will be paying up to £50k with additional benefits and bonuses. As a Software Implementation Consultant, you will be responsible for leading functional implementations of their software platform and tools and systems for their customers. This includes activities such as:
- Running workshops
- Capturing requirements
- Configuring the software based on gathered requirements
- Testing support
- Training customers
- Software activation
- Post go-live stabilisation
Your objective is to provide quality deliverables, to budget, while working with Technical Services, Product team, Customer Success, and implementation partners. You will play a crucial role in interacting with their internal departments to have them understand their customer needs and assist in improving their internal processes and products.
Role Responsibilities
- Drive the successful adoption and exploitation of the Software platform
- Provide domain knowledge and expertise to support the sales team
- Gather and document functional requirements
- Provide functional consultancy on platform features aligned to customer’s business needs
- Carry out software configuration in line with requirements
- Perform Quality Assurance checks for Software Implementations
- Carry out Services work for customers or support our partners in providing Services work for customers
- Improve, develop and share best practices with team members
- Work closely with Support, Technical Services, Development and Products teams
- Think strategically about the long-term impact of solutions on the customer environment, resources and ability to be successful
- Lead and mentor junior members of the team
Role Requirements
- Knowledge of SaaS software or Enterprise business applications with experience of implementation phases of delivery
- Client workshop and training facilitation experience
- Technical ability to manage the configuration of complex business processes
- Ability to embrace change, new challenges and learning
- Knowledge of e-commerce platforms such as Shopify and WooCommerce is desirable
- Knowledge of Xero or other cloud accounting applications is desirable
- Knowledge and appreciation of cloud-based technologies
- Strong written and verbal communication skills
- Ability to lead and manage effectively
- Self-starter, highly motivated and a good team player
- Passion for consultancy and customer service
- High sense of operational excellence, disciplined working and effective time management
- Ability to accept and deliver feedback
This is a chance to join a fast-growing, highly successful company where you will be instrumental in working with their clients to implement their software across the UK and Europe. This will be a fun, interesting role, where you can join a growing company and partake in their success. Please send your CV to find out more.
Software Implementation Consultant employer: Stratospherec Limited
Contact Detail:
Stratospherec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Implementation Consultant
✨Tip Number 1
Familiarise yourself with the specific software tools and platforms mentioned in the job description, such as Shopify and WooCommerce. Understanding these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your experience in leading workshops and training sessions. Think of specific examples where you've successfully facilitated client interactions or implemented software solutions, as this is a key part of the role.
✨Tip Number 3
Showcase your ability to work collaboratively with different teams. Be ready to explain how you've previously interacted with technical services, product teams, or customer success departments to meet client needs.
✨Tip Number 4
Highlight your problem-solving skills and adaptability. Prepare to share instances where you've embraced change or tackled new challenges, as this aligns with the company's dynamic environment and their focus on operational excellence.
We think you need these skills to ace Software Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software implementation and consultancy. Emphasise your skills in client interaction, workshop facilitation, and any specific knowledge of SaaS or e-commerce platforms like Shopify and WooCommerce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for consultancy and customer service. Mention specific examples of how you've successfully led software implementations or worked with clients to meet their needs.
Highlight Technical Skills: In your application, clearly outline your technical abilities, especially in managing complex business processes and configuring software. If you have experience with cloud accounting applications like Xero, be sure to include that as well.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure your application is well-written and free of errors. You might also want to provide examples of how you've effectively communicated with clients or team members in the past.
How to prepare for a job interview at Stratospherec Limited
✨Showcase Your Client-Facing Skills
As a Software Implementation Consultant, you'll be working closely with clients. Be prepared to discuss your previous experiences in client interactions, workshops, and training sessions. Highlight how you effectively communicated complex information and ensured client satisfaction.
✨Demonstrate Technical Knowledge
Familiarise yourself with SaaS software and e-commerce platforms like Shopify and WooCommerce. During the interview, be ready to explain how you've managed software configurations and your understanding of cloud-based technologies. This will show your technical capability and readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world scenarios. Think of examples where you've successfully led a project or resolved a client issue. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Team Collaboration Skills
This role requires working closely with various internal teams. Share examples of how you've collaborated with different departments in past roles, focusing on your ability to gather requirements and improve processes. This will demonstrate your teamwork and communication skills.
