Housing Assistant

Housing Assistant

Edinburgh Temporary No home office possible
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At a Glance

  • Tasks: Support our housing department with admin tasks and client communication.
  • Company: Join Pertemps Scotland, a trusted partner in public sector recruitment.
  • Benefits: Earn £13.48 per hour with a Monday to Friday schedule.
  • Why this job: Make a difference in the community while gaining valuable experience.
  • Qualifications: Experience in housing or similar services is a plus; UK driving license required.
  • Other info: This is a temporary ongoing position located in Craigmillar.

Pertemps Scotland are working with our public sector client to recruit for Housing Assistants to work in the Edinburgh area Rate of pay – £13.48 per hour Hours – Mon-Fri, 36 hours per week Duration – Temporary ongoing Location – Craigmillar (North East Locality) Successful applicants will provide admin support to our clients’ busy housing department. Experience working within a housing/homeless or similar service environment is desirable along with having a full UK driving licence. This department deals mostly with temporary accommodation. Duties to include: Revenue collection Contacting clients who are in accommodation to get housing benefits applications completed Gather proof of income required for housing benefit applications Providing a reliable business support service through a variety of formats including; telephone, face to face, email, and online. Small Balance letters Bills from suppliers Broken metres Handling sensitive and personal information in line with appropriate policies and confidentiality guidelines. Gas force entries Working within a team of business support staff dealing with customer’s issues and service requests through provision of information, guidance, or progressing requests to wider services. Using appropriate systems to process service …

Housing Assistant employer: Pertemps Edinburgh Careers

At Pertemps Scotland, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and collaboration. As a Housing Assistant in the vibrant Edinburgh area, you'll benefit from competitive pay, flexible hours, and opportunities for professional growth within the public sector. Join us to make a meaningful impact in the community while enjoying a rewarding career with a focus on employee well-being and development.
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Contact Detail:

Pertemps Edinburgh Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Assistant

✨Tip Number 1

Familiarize yourself with the local housing policies and regulations in Edinburgh. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work in temporary accommodation services. They can provide valuable insights and may even refer you to opportunities within their organizations.

✨Tip Number 3

Prepare to discuss your experience with sensitive information handling. Be ready to share examples of how you've maintained confidentiality and adhered to policies in previous roles.

✨Tip Number 4

Highlight your communication skills, as this role involves interacting with clients through various channels. Think of specific instances where you've successfully resolved issues or provided support to customers.

We think you need these skills to ace Housing Assistant

Administrative Skills
Customer Service Skills
Communication Skills
Attention to Detail
Data Entry
Time Management
Problem-Solving Skills
Confidentiality Awareness
Teamwork
Knowledge of Housing Benefits
IT Proficiency
Full UK Driving Licence
Ability to Handle Sensitive Information
Organizational Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Housing Assistant position. Understand the key responsibilities and required skills, especially those related to admin support and handling sensitive information.

Highlight Relevant Experience: In your application, emphasize any previous experience you have in housing, homelessness, or similar service environments. Mention specific tasks you've handled that relate to revenue collection or client communication.

Showcase Your Skills: Demonstrate your administrative skills and ability to work within a team. Include examples of how you've successfully managed customer issues or provided support in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Pertemps Edinburgh Careers

✨Understand the Role

Make sure you have a clear understanding of the Housing Assistant role and its responsibilities. Familiarize yourself with tasks like revenue collection and handling sensitive information, as these will likely come up during the interview.

✨Showcase Relevant Experience

Highlight any previous experience you have in housing, homelessness, or similar service environments. Be prepared to discuss specific examples of how you've successfully handled similar duties in the past.

✨Demonstrate Communication Skills

Since the role involves providing support through various formats, practice articulating your thoughts clearly. Be ready to discuss how you would handle client interactions, whether over the phone, face-to-face, or via email.

✨Emphasize Teamwork

This position requires working within a team of business support staff. Prepare to share examples of how you've collaborated with others in previous roles and how you can contribute positively to a team environment.

Housing Assistant
Pertemps Edinburgh Careers
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