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For Companies At a Glance
- Tasks: Lead content production and distribution workflows for Newcastle United.
- Company: Join the Newcastle United Family, a proud part of the city's history.
- Benefits: Enjoy flexible working, free lunch, and discounts at club facilities.
- Why this job: Be part of an exciting journey in a dynamic, inclusive environment.
- Qualifications: Experience in content operations and strong organisational skills required.
- Other info: Position based in Newcastle; 3 days in-office expected.
The predicted salary is between 36000 - 60000 £ per year.
Permanent
Newcastle Upon Tyne
Competitive Salary
Closing Date 29 May 2025
We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.
About the role
We’re seeking an experienced Operations and Channel Manager to lead the execution of Newcastle United’s content production and distribution workflows. In this role, you’ll be responsible for managing content planning, production schedules, and operational logistics—ensuring the right content reaches the right teams at the right time across the club.
You will drive efficiency in content delivery, uphold alignment with our brand identity, and champion best practices in content operations. As the primary point of contact for content requests, you’ll implement and oversee clear briefing and delivery processes across multiple stakeholders.
Your impact
You bring a solid background in content operations, planning, or production management, with a proven track record of managing large-scale workflows and cross-functional teams.
Your strong organisational and operational skills enable you to juggle multiple projects, prioritise effectively, and work under pressure without compromising quality. You’re a proactive problem solver, comfortable in fast-paced environments, and adept at navigating tight deadlines.
You have experience working with both internal stakeholders and external agencies, and you’re confident in managing expectations and delivering results.
You’re also familiar with digital asset management (DAM) systems, content planning tools, and workflow automation solutions—bringing a tech-savvy approach to streamlining content processes.
About the team
You’ll report to the Head of Content and work closely with the wider Content team, collaborating regularly with our commercial department and other key stakeholders across the club.
Location
This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. Please note, if you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.
Why choose us?
We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to apply
To access the full job description for this role please click here.
For further information on this role and about the club and our values please visit our careers page.
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.
If you experience any issues submitting your application please do reach out to us. We cannot accept CV's via email.
Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.
Operations and Channels Manager employer: Newcastle United FC
Contact Detail:
Newcastle United FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Channels Manager
✨Tip Number 1
Familiarise yourself with Newcastle United's brand identity and values. Understanding the club's mission and how they communicate with their audience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Newcastle United, especially those in content operations or management roles. They can provide valuable insights into the company culture and expectations for the Operations and Channels Manager position.
✨Tip Number 3
Showcase your experience with digital asset management systems and content planning tools during any interactions. Being able to discuss specific tools you've used and how they improved workflow efficiency will demonstrate your tech-savvy approach.
✨Tip Number 4
Prepare examples of how you've successfully managed cross-functional teams and large-scale workflows in previous roles. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
We think you need these skills to ace Operations and Channels Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations and Channels Manager position. Understand the key responsibilities and required skills, such as content planning and operational logistics.
Tailor Your CV: Customise your CV to highlight relevant experience in content operations, project management, and working with cross-functional teams. Use specific examples that demonstrate your ability to manage workflows and meet tight deadlines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the club. Mention your familiarity with digital asset management systems and how your skills align with the club's goals. Be sure to convey your enthusiasm for joining the Newcastle United Family.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Operations and Channels Manager role.
How to prepare for a job interview at Newcastle United FC
✨Showcase Your Organisational Skills
As an Operations and Channels Manager, your ability to manage multiple projects is crucial. Prepare examples of how you've successfully juggled various tasks in previous roles, highlighting your prioritisation techniques and time management skills.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in content operations and how you resolved them. This will show your proactive approach and ability to thrive under pressure, which is essential for this role.
✨Familiarise Yourself with Digital Tools
Since the role requires knowledge of digital asset management systems and content planning tools, make sure to research these technologies. Be prepared to discuss your experience with similar tools and how they can streamline processes.
✨Understand the Club's Brand Identity
Research Newcastle United's brand values and identity before the interview. Being able to articulate how you would uphold and align with their brand in your content delivery will demonstrate your commitment to the club's mission.
