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For Companies At a Glance
- Tasks: Lead content production and distribution workflows for Newcastle United.
- Company: Join the iconic Newcastle United, a proud part of the city's heartbeat.
- Benefits: Enjoy flexible working, free GP appointments, and discounts at club facilities.
- Why this job: Be part of a dynamic team that values creativity and community impact.
- Qualifications: Experience in content operations and strong organisational skills required.
- Other info: Office-based role in Newcastle, with 3 days per week in the office.
The predicted salary is between 28800 - 43200 £ per year.
We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.
About the role
We’re seeking an experienced Operations and Channel Manager to lead the execution of Newcastle United’s content production and distribution workflows. In this role, you’ll be responsible for managing content planning, production schedules, and operational logistics—ensuring the right content reaches the right teams at the right time across the club.
You will drive efficiency in content delivery, uphold alignment with our brand identity, and champion best practices in content operations. As the primary point of contact for content requests, you’ll implement and oversee clear briefing and delivery processes across multiple stakeholders.
Your impact
You bring a solid background in content operations, planning, or production management, with a proven track record of managing large-scale workflows and cross-functional teams. Your strong organisational and operational skills enable you to juggle multiple projects, prioritise effectively, and work under pressure without compromising quality. You’re a proactive problem solver, comfortable in fast-paced environments, and adept at navigating tight deadlines.
You have experience working with both internal stakeholders and external agencies, and you’re confident in managing expectations and delivering results. You’re also familiar with digital asset management (DAM) systems, content planning tools, and workflow automation solutions—bringing a tech-savvy approach to streamlining content processes.
About the team
You’ll report to the Head of Content and work closely with the wider Content team, collaborating regularly with our commercial department and other key stakeholders across the club.
Location
This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. Please note, if you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.
Why choose us?
We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to apply
To access the full job description for this role please click here. For further information on this role and about the club and our values please visit our careers page. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. If you experience any issues submitting your application please do reach out to us. We cannot accept CV's via email. Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.
Contact Detail:
Newcastle United FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Channels Manager
✨Tip Number 1
Familiarise yourself with Newcastle United's brand identity and values. Understanding the club's mission and how they communicate with their audience will help you align your approach to content operations and demonstrate your commitment during interviews.
✨Tip Number 2
Network with professionals in the sports and content management industry, especially those connected to Newcastle United. Attend relevant events or engage on platforms like LinkedIn to build relationships that could provide insights or referrals for the role.
✨Tip Number 3
Showcase your experience with digital asset management systems and content planning tools in conversations. Be prepared to discuss specific examples of how you've used these technologies to improve workflow efficiency in previous roles.
✨Tip Number 4
Prepare to discuss your problem-solving skills and ability to manage multiple projects under pressure. Think of concrete examples from your past work where you successfully navigated tight deadlines and delivered high-quality results.
We think you need these skills to ace Operations and Channels Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Operations and Channels Manager position. Tailor your application to highlight your relevant experience in content operations and project management.
Craft a Compelling CV: Your CV should clearly showcase your background in content production and operational logistics. Use specific examples of past projects where you successfully managed workflows and collaborated with cross-functional teams to demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for joining Newcastle United and how your experience aligns with their mission. Highlight your problem-solving abilities and familiarity with digital asset management systems, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Operations and Channels Manager role.
How to prepare for a job interview at Newcastle United FC
✨Showcase Your Organisational Skills
As an Operations and Channels Manager, your ability to manage multiple projects is crucial. Be prepared to discuss specific examples of how you've successfully juggled various tasks and prioritised effectively in previous roles.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive approach to problem-solving. Think of instances where you've navigated tight deadlines or resolved conflicts between stakeholders, and be ready to share these experiences during the interview.
✨Familiarise Yourself with Relevant Tools
Since the position involves digital asset management and content planning tools, make sure you understand the systems mentioned in the job description. Being able to discuss your experience with these tools will show that you're tech-savvy and ready to streamline processes.
✨Align with the Club's Values
Newcastle United values equality, diversity, and inclusion. Research the club's culture and be prepared to explain how your personal values align with theirs. This will demonstrate your commitment to being part of the Newcastle United Family.
