Mystery Shopper

Mystery Shopper

Freelance No home office possible
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At a Glance

  • Tasks: As a Mystery Shopper, you'll evaluate customer service and provide feedback.
  • Company: Customer Perceptions is a leading mystery shopping company in N. Ireland.
  • Benefits: Enjoy flexible working hours and earn approximately £24 per hour.
  • Why this job: This role offers a fun way to earn while experiencing different shops and services.
  • Qualifications: Good observational skills and strong English communication are essential.
  • Other info: You can complete around three shops in an hour, maximising your earnings.

Customer Perceptions are recruiting Mystery Shoppers in N. Ireland. Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis, so you can do approx 3 in an hour, therefore the hourly rate is approximately £24.

All you need is:

  • Good observational skills
  • The ability to recognise outstanding customer service
  • A strong grasp of written and spoken English

Mystery shopping is an idea...

Mystery Shopper employer: Customer Perceptions Ltd

At Customer Perceptions, we pride ourselves on being an exceptional employer, offering flexible working hours that cater to your lifestyle while providing competitive pay for each mystery shop completed. Our supportive work culture fosters personal growth and development, allowing you to enhance your observational skills and customer service recognition in a dynamic environment across Northern Ireland. Join us for a rewarding experience where your insights directly contribute to improving customer experiences.
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Contact Detail:

Customer Perceptions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mystery Shopper

✨Tip Number 1

Familiarise yourself with the types of businesses you might be shopping at. Understanding their customer service standards and what makes a great experience will help you provide valuable feedback.

✨Tip Number 2

Practice your observational skills by visiting local shops or restaurants. Take notes on your experiences, focusing on details like staff interactions, cleanliness, and overall atmosphere to sharpen your ability to assess service.

✨Tip Number 3

Network with other mystery shoppers online. Join forums or social media groups where you can share tips and learn from others' experiences, which can give you insights into what companies are looking for.

✨Tip Number 4

Be prepared to demonstrate your communication skills during any interviews or assessments. Practising how to articulate your observations clearly and concisely will set you apart as a strong candidate.

We think you need these skills to ace Mystery Shopper

Good Observational Skills
Attention to Detail
Strong Grasp of Written English
Strong Grasp of Spoken English
Ability to Recognise Outstanding Customer Service
Communication Skills
Time Management
Critical Thinking
Report Writing
Discretion
Adaptability
Reliability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a Mystery Shopper entails. Familiarise yourself with the skills required, such as observational skills and recognising outstanding customer service.

Tailor Your CV: Highlight any relevant experience that showcases your observational skills and customer service knowledge. Make sure to emphasise your proficiency in written and spoken English, as this is crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Mystery Shopper position. Use specific examples from your past experiences that demonstrate your ability to assess customer service effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as clear communication is key in this role. A polished application reflects your attention to detail.

How to prepare for a job interview at Customer Perceptions Ltd

✨Showcase Your Observational Skills

During the interview, be prepared to discuss your observational skills in detail. Share examples of situations where you noticed details that others might have missed, as this is crucial for a Mystery Shopper role.

✨Demonstrate Customer Service Recognition

Be ready to explain what outstanding customer service looks like to you. You might want to provide examples from your own experiences as a customer, highlighting what impressed you and why.

✨Communicate Clearly

Since a strong grasp of written and spoken English is essential, practice articulating your thoughts clearly. You could even prepare a few key points about your experience and skills to ensure you convey them effectively during the interview.

✨Ask Insightful Questions

Prepare some thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand what they expect from their Mystery Shoppers.

Mystery Shopper
Customer Perceptions Ltd
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