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- Tasks: Lead ecommerce performance and optimise user experiences for a high-growth D2C brand.
- Company: Join a dynamic, fast-paced consumer goods scale-up making waves in the D2C market.
- Benefits: Enjoy flexible working, life assurance, free lunches, and product discounts.
- Why this job: Make a real impact by shaping the ecommerce strategy and enhancing customer journeys.
- Qualifications: Proven ecommerce management experience, especially in D2C or subscription models.
- Other info: This is a unique opportunity to build and lead a team from scratch.
The predicted salary is between 60000 - 75000 £ per year.
Our client, a high-growth D2C Consumer Goods brand is hiring for a brand new role on their team, a Head of Ecommerce. Up until now they've had no one internally looking after the website, so this is a unique and exciting opportunity for someone wanting to come in and make an impact!
About the Role:
- Oversee and lead ecommerce performance for their UK market, ensuring seamless user experiences.
- Own website trading, focusing on conversion rate optimisation (CRO), lifetime value (LTV), and average order value (AOV).
- Lead and collaborate on customer journey improvements, enhancing site navigation, PDP's and collection.
- Oversee on-site strategy, including promotions and performance-enhancing content.
- Utilise data analytics to drive insights, reporting to senior leadership on key performance metrics.
- Collaborate with cross-functional teams, including marketing, design, and development, to maximise website effectiveness.
- Lead website funnel testing and optimise customer journeys.
- Monitor commercial performance, analyse KPIs, and recommend actionable insights to drive growth.
- Manage and mentor a team of 3 including an SEO & Content Manager, UX Designer and CRO Manager.
About You:
- Proven experience in ecommerce management in a high-growth ecommerce business.
- Strong background in direct-to-consumer (D2C) or subscription businesses.
- Lots of ideas, loves website optimisation and testing.
- Hands-on experience in CRO, UX/UI principles, and web analytics.
- Financially savvy and highly analytical, with a track record of revenue growth.
- Ability to thrive in a fast-paced, scale-up environment.
- Skilled in managing diverse, cross-functional stakeholders.
Benefits:
- Flexible working
- Life assurance (3x annual salary)
- Enhanced maternity/paternity pay
- Free weekly lunches
- A pet-friendly office
- Company social events
- Product discounts
Apply now or send your CV to
Senior Ecommerce Manager employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce, particularly in D2C markets. Understanding current consumer behaviours and preferences will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Prepare to discuss specific examples of how you've improved conversion rates or customer journeys in previous roles. Having quantifiable results will showcase your ability to drive growth effectively.
✨Tip Number 3
Network with professionals in the ecommerce space, especially those who have experience in high-growth environments. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Research the company’s current ecommerce strategies and be ready to suggest improvements or new ideas. Showing that you’ve done your homework will impress the hiring team and demonstrate your proactive approach.
We think you need these skills to ace Senior Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ecommerce management, particularly in high-growth D2C environments. Emphasise your achievements in conversion rate optimisation and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ecommerce and your ideas for optimising the customer journey. Mention specific strategies you would implement to enhance website performance.
Showcase Relevant Skills: In your application, clearly outline your skills in data analytics, UX/UI principles, and your ability to manage cross-functional teams. Use examples from your past roles to demonstrate these skills.
Highlight Your Impact: When detailing your previous roles, focus on the impact you made in terms of revenue growth and user experience improvements. Use metrics and KPIs to quantify your successes.
How to prepare for a job interview at 3Search
✨Showcase Your Ecommerce Expertise
Make sure to highlight your previous experience in ecommerce management, especially in high-growth environments. Be prepared to discuss specific strategies you've implemented that led to measurable improvements in conversion rates and customer engagement.
✨Demonstrate Analytical Skills
Since the role requires a strong analytical background, come ready with examples of how you've used data analytics to drive insights and improve performance. Discuss any tools or methodologies you’ve employed to monitor KPIs and make data-driven decisions.
✨Emphasise Collaboration
This position involves working with cross-functional teams, so be sure to share experiences where you've successfully collaborated with marketing, design, or development teams. Highlight your ability to manage diverse stakeholders and lead projects to completion.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-time. Think about challenges you've faced in previous roles, particularly around website optimisation and customer journey enhancements, and how you overcame them.
