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For Companies At a Glance
- Tasks: Join us as a Picker, ensuring customers get their goods quickly and efficiently.
- Company: Be part of a dynamic team focused on excellent customer service in a fast-paced environment.
- Benefits: Enjoy a full-time schedule with varied tasks and opportunities for growth.
- Why this job: This role offers a chance to make a real impact on customer satisfaction every day.
- Qualifications: A positive attitude and willingness to learn are essential; no prior experience needed.
- Other info: Shifts are Sunday to Thursday, providing a balanced work-life schedule.
The predicted salary is between 24000 - 33600 £ per year.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for
Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need
A can do attitude and feel comfortable working to meet designated pick rates.A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.Always be there, on time and properly presented.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Picker employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Show your enthusiasm for customer service! When you meet potential colleagues or during any informal interactions, express your passion for helping customers and going the extra mile. This can really set you apart.
✨Tip Number 2
Familiarize yourself with the store layout and stock management processes. Understanding how to efficiently pick and dispatch goods will demonstrate your readiness for the role and your commitment to delivering excellent service.
✨Tip Number 3
Practice your communication skills! Being polite and effective in dealing with delivery staff and customers is crucial. Role-play different scenarios with friends or family to build your confidence.
✨Tip Number 4
Highlight your adaptability! Since no two days are the same, share examples from your past experiences where you successfully handled changing tasks or unexpected challenges. This shows you’re ready for the dynamic nature of the job.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and requirements of the Picker position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or similar roles. Mention specific examples where you demonstrated a can-do attitude and delivered excellent service.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as attention to detail, ability to work in a fast-paced environment, and effective communication skills. Use bullet points for clarity.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role. Explain why you want to work as a Picker and how you can contribute to exceeding customer needs.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to express your enthusiasm for the role and your willingness to tackle any challenges that come your way. Share examples from your past experiences where you went the extra mile to meet customer needs.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Highlight how you handled difficult situations or complaints, and emphasize your ability to remain polite and professional under pressure.
✨Familiarize Yourself with Stock Management
Since the role involves picking and dispatching goods, it’s beneficial to understand basic stock management principles. Be ready to talk about any relevant experience you have with inventory systems or handling deliveries.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, or customer service philosophy. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
