Technical Account Manager (London Area)

Position: Technical Account Manager

Location: London

Salary: Up to £100,000

Skills: Technical Account Manager, TAM, EMS, OMS, PMS, Execution Management System, Portfolio Management System, Order Management System, Electronic Trading Workflows, Equities, Fixed Income, Derivatives, FIX, FIX Protocol, Linux, BuySide, Front Office

Overview:

Our client, a leading provider in Buy-side and hedge fund technology, offers a cutting-edge cloud-deployed financial platform recognized for its versatility, stability, and trustworthiness in the industry. We are seeking a dynamic Technical Account Manager (TAM) to oversee client onboarding, connectivity setup projects, and nurture existing client relationships.

Responsibilities:

• Lead the onboarding process for new clients, collaborating closely with internal teams such as support and sales to deliver exceptional service.
• Take ownership of client relationships, demonstrating a proven track record in client management.
• Effectively communicate technical requirements to clients.
• Collaborate with traders and support teams to ensure clients are well-informed, acting as the primary point of contact for tier 1 clients.
• Deliver both functional and technical success, actively participating in face-to-face customer meetings.
• Maintain and cultivate strong client relationships, striving for excellence in all interactions.

Requirements:

• Strong background in trading systems, including OMS, EMS, and PMS.
• Profound knowledge of Derivatives and Equity asset class workflows.
• Exceptional client-facing and presentation skills are essential for this role.

Additional Information:

This role offers a unique opportunity to directly engage with leading Asset managers and hedge fund clients as a Technical Account Manager. You will play a pivotal role in building robust relationships and facilitating the successful onboarding of new clients. Our client values your input in enhancing the onboarding and support processes based on your interactions with clients.

For further details, please apply now.

Technical Account Manager, TAM, EMS, OMS, PMS, Execution Management System, Portfolio Management System, Order Management System, Electronic Trading, Equities, Fixed Income, Derivatives, FIX, FIX Protocol, Linux, BuySide, Front Office