Senior Salesforce CRM Administrator

Contract Opportunity: Senior Salesforce Administrator Manchester (Hybrid – 2 days a week onsite) Contract Length: 6 months We’re looking for an experienced Senior Salesforce Administrator to join a growing digital team at a pivotal point in their CRM journey. Drive forward platform excellence, own Salesforce best practices, and help shape scalable solutions across Sales & Service Cloud. You’ll be hands-on, influential, and a key voice in the CRM roadmap. Partnering with Product Managers and BAs to turn business challenges into CRM solutions that just work. Leading discussions and decisions as Chair of the Salesforce Architectural Design Authority (ADA). Keeping the Salesforce platform running smoothly – managing users, building reports and dashboards, automating processes, and owning platform hygiene. Supporting and mentoring fellow Salesforce Admins – helping build a knowledge-sharing culture. Driving standards through the definition and ownership of the Salesforce Reference Architecture. Getting hands-on with config: flows, reports, custom fields/objects, validation rules, page layouts, and more. Solid hands-on experience with Salesforce – particularly Sales & Service Cloud. Salesforce Admin certified (essential). Service Cloud cert = a bonus! Bonus points if you’ve dabbled with Pardot, Marketing Cloud, or similar tools – and have the curiosity to learn more. Confidence with Salesforce Lightning and designing scalable CRM solutions. Familiarity with Agile/Scrum environments. This is a great opportunity to join a collaborative team and make a real impact on how Salesforce powers the business.