Detention Custody Officer (immediate starts)
Detention Custody Officer (immediate starts)

Detention Custody Officer (immediate starts)

Bridgend Full-Time 25200 - 31200 £ / year (est.) No home office possible
G

At a Glance

  • Tasks: Support prisoner reform and maintain a safe, structured environment.
  • Company: Join G4S, a leader in care and rehabilitation services.
  • Benefits: Enjoy a competitive salary, pension, free parking, and extensive training.
  • Why this job: Make a real impact while developing your career in a supportive environment.
  • Qualifications: No specific qualifications or experience required; just a passion for helping others.
  • Other info: Welsh speakers are encouraged to apply; comprehensive training provided.

The predicted salary is between 25200 - 31200 £ per year.

HMP Parc, Bridgend

Permanent, Full Time (40 hours per week with various shifts)

After 1 Years’ service £30,250

After 3 Years’ service £31,500

Benefits: Company Pension, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.

We have a number of openings available for Prison Custody Officers. Prison Custody Officers (PCOs) are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a ‘typical’ Prison Custody Officer. No specific qualifications or relevant experience is required.

We seek to normalise prison conditions as far as possible to reflect life in the outside community. The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

When you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.

Your initial training lasts for 8 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

If you join us, you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

We encourage applications from Welsh speaking candidates.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

Detention Custody Officer (immediate starts) employer: G4S

At G4S, we pride ourselves on being an exceptional employer, offering a secure and supportive environment for our Prison Custody Officers at HMP Parc in Bridgend. With competitive salaries, extensive training and development opportunities, and a strong commitment to equality and diversity, we empower our staff to build meaningful careers while making a positive impact on the lives of those in our care. Join us and benefit from a friendly work culture, comprehensive support, and a clear pathway for career progression.
G

Contact Detail:

G4S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Detention Custody Officer (immediate starts)

✨Tip Number 1

Familiarise yourself with the principles of dignity and respect in a custodial environment. Understanding how to build positive relationships with individuals in your care will be crucial, so consider researching best practices in interpersonal skills and prisoner engagement.

✨Tip Number 2

Highlight any experience you have in roles that require strong communication and conflict resolution skills. Even if it's not directly related to prison custody, showcasing your ability to handle challenging situations can set you apart from other candidates.

✨Tip Number 3

Prepare for the training aspect by brushing up on your knowledge of health and safety protocols. Being proactive about understanding these areas will demonstrate your commitment to maintaining a safe environment for both staff and prisoners.

✨Tip Number 4

Consider reaching out to current or former Prison Custody Officers to gain insights into their experiences. This can provide you with valuable information about the role and help you articulate your understanding during interviews.

We think you need these skills to ace Detention Custody Officer (immediate starts)

Interpersonal Skills
Communication Skills
Empathy
Conflict Resolution
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Health & Safety Awareness
Resilience
Time Management
Ability to Maintain Professional Boundaries
Understanding of Equality and Diversity
Basic First Aid Knowledge
Control & Restraint Techniques

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand the responsibilities of a Prison Custody Officer. Familiarise yourself with the key duties mentioned in the job description, such as maintaining a safe environment and supporting prisoner reform.

Tailor Your CV: Craft your CV to highlight any relevant skills or experiences that align with the role. Even if you lack direct experience, focus on transferable skills like communication, teamwork, and problem-solving that demonstrate your suitability for the position.

Write a Strong Cover Letter: In your cover letter, express your motivation for applying and how you can contribute to the role. Mention your understanding of the importance of treating prisoners with dignity and respect, and your commitment to fostering a positive environment.

Prepare for Background Checks: Be ready to provide a detailed employment and education history for the last five years, as this is part of the security screening process. Ensure all information is accurate and complete to avoid delays in your application.

How to prepare for a job interview at G4S

✨Understand the Role

Make sure you have a clear understanding of what a Prison Custody Officer does. Familiarise yourself with the responsibilities, such as maintaining safety and security, supporting prisoner reform, and treating individuals with dignity and respect.

✨Showcase Your Interpersonal Skills

During the interview, highlight your ability to build positive relationships. Discuss any experiences where you've successfully communicated or worked with diverse groups, as this is crucial in a prison environment.

✨Demonstrate Your Commitment to Equality and Diversity

G4S values equality and diversity highly. Be prepared to discuss how you would promote these values in your role and provide examples of how you've supported inclusivity in previous experiences.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about how you would handle various situations that may arise in a prison setting, focusing on maintaining safety while supporting prisoners.

Detention Custody Officer (immediate starts)
G4S
G
  • Detention Custody Officer (immediate starts)

    Bridgend
    Full-Time
    25200 - 31200 £ / year (est.)

    Application deadline: 2027-05-20

  • G

    G4S

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>