Consumer Relations Specialist
Consumer Relations Specialist

Consumer Relations Specialist

Bradford Full-Time 36000 - 60000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Help learners become confident drivers while providing excellent customer service.
  • Company: Join My Four Wheels, a leading and rapidly growing driving school in the UK.
  • Benefits: Enjoy full training, competitive pay, and a refund of your training fees when you work with us.
  • Why this job: Make a real impact by teaching others to drive in a supportive and rewarding environment.
  • Qualifications: Must have held a full UK driving licence for at least 2.5 years and no recent driving bans.
  • Other info: We welcome applicants from various industries, including IT and education.

The predicted salary is between 36000 - 60000 £ per year.

My Four Wheels are one of the most trusted and fastest growing driving schools in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months, our Driving Instructors' hourly rates have increased on average by £3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor.

Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor; recently we have recruited people from the following industries:

  • Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver)
  • IT industry (IT support, cyber security, web designer, engineers and web developer)
  • Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer)

Full training is provided and is conducted as local to you as possible. Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us.

To apply to become a Driving Instructor, you must meet the following criteria:

  • Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years
  • Have not been banned from driving in the last 4 years

Consumer Relations Specialist employer: My Four Wheels

My Four Wheels is an exceptional employer, offering a supportive and dynamic work culture that prioritises employee growth and development. With competitive hourly rates and comprehensive training provided locally, our team members enjoy the unique advantage of working in a high-demand environment, where over 70% of our instructors have waiting lists. Join us to be part of a trusted driving school that values your skills and offers meaningful career opportunities.
M

Contact Detail:

My Four Wheels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Consumer Relations Specialist

✨Tip Number 1

Familiarise yourself with the driving instructor training process. Understanding what the training entails and how it aligns with your skills can help you articulate your interest and suitability during any discussions.

✨Tip Number 2

Network with current driving instructors or those in the consumer relations field. Engaging with professionals can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Showcase your customer service skills in conversations. Since this role heavily relies on effective communication and relationship-building, be prepared to share examples of how you've successfully handled customer interactions in the past.

✨Tip Number 4

Research My Four Wheels and their values. Demonstrating knowledge about the company and its mission during interviews can set you apart from other candidates and show your genuine interest in becoming part of their team.

We think you need these skills to ace Consumer Relations Specialist

Customer Service Skills
Communication Skills
Empathy
Patience
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Interpersonal Skills
Teaching Skills
Attention to Detail
Organisational Skills
Motivational Skills
Active Listening

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Consumer Relations Specialist at My Four Wheels. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous roles in customer service or related fields, and quantify your achievements where possible.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the driving industry and your commitment to providing excellent customer service. Mention why you want to work with My Four Wheels specifically and how you can contribute to their success.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at My Four Wheels

✨Showcase Your Customer Service Skills

As a Consumer Relations Specialist, your ability to connect with customers is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or enhanced their experience.

✨Understand the Driving School Industry

Familiarise yourself with the current trends in the driving school sector, especially regarding the demand for instructors. This knowledge will demonstrate your genuine interest in the role and the company.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations with learners or instructors. Think through potential scenarios and how you would approach them, focusing on empathy and problem-solving.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company's training programmes or future plans. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Consumer Relations Specialist
My Four Wheels
M
  • Consumer Relations Specialist

    Bradford
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-05-20

  • M

    My Four Wheels

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>