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For Companies At a Glance
- Tasks: Lead the hotel operations at night, ensuring guest satisfaction and brand standards.
- Company: Join Malmaison, a vibrant hospitality brand known for its unique style and exceptional service.
- Benefits: Enjoy discounted stays, dining perks, wellness initiatives, and career development opportunities.
- Why this job: Be part of a fun team creating unforgettable experiences while advancing your career.
- Qualifications: High standards and a passion for guest service are essential; experience in hospitality is a plus.
- Other info: Flexible 4 on/4 off schedule with opportunities for internal progression.
The predicted salary is between 24000 - 36000 £ per year.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
About the Role
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink, and a brand you will be proud of? We love Food, Wine, and Cocktails - almost as much as you do!
The Night Manager oversees the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. We create memories that the guest will never forget. This could be your next step into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Benefits and Perks
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off the best available rate.
- 35% off your bill when dining in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes supporting your career development.
- High Street Discounts on shops, experiences, holidays, and more.
- Cycle to work scheme – save up to 40% on bikes.
- Healthcare Cash Plans – dental, optical, medical, and more from £5 per month.
- Referral schemes paying up to £1500 for referring new staff.
- A professional uniform that looks sharp.
- Wellness & Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
- Wagestream – instant access to your wages as earned, helping you manage your money better.
- Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
- Support for charitable causes like The Brain Charity.
- Employee Assistance Programme – free, confidential advice 24/7 for you and your family.
Post-Probation Benefits
- Private Medical Healthcare.
- Bonus Plan based on KPIs.
- Critical Illness Cover.
- Life Assurance.
Sustainability Goals
- 100% renewable electricity, mostly from Wind Farms.
- Recycling at least 70% of hotel waste.
- Chemical-free cleaning systems and eco-friendly kitchen products.
- Volunteer days for sustainable charities, paid in full.
If interested, click Apply Now. Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager, Malmaison
✨Tip Number 1
Familiarise yourself with Malmaison's brand values and service standards. Understanding what makes their approach unique will help you demonstrate your alignment with their vision during the interview.
✨Tip Number 2
Showcase your experience in hospitality, particularly in night management or similar roles. Be ready to discuss specific situations where you successfully managed guest expectations and resolved issues.
✨Tip Number 3
Prepare to highlight your leadership skills and how you can motivate a team during the night shift. Think of examples where you've led by example or improved team performance.
✨Tip Number 4
Research the local area and any events that may impact hotel operations at night. Being knowledgeable about your surroundings shows initiative and can impress your interviewers.
We think you need these skills to ace Night Manager, Malmaison
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Manager at Malmaison. Highlight your experience in managing guest expectations and maintaining high standards in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality, particularly in night management or similar roles. Emphasise skills such as leadership, customer service, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention specific examples from your past roles that demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Manager role.
How to prepare for a job interview at Malmaison
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests, as this aligns perfectly with Malmaison's focus on delivering celebrity service.
✨Demonstrate Leadership Skills
As a Night Manager, you'll be overseeing hotel operations. Highlight any previous leadership roles or experiences where you successfully managed a team or handled challenging situations. This will show that you're ready for the responsibilities of the position.
✨Familiarise Yourself with the Brand
Research Malmaison's values, culture, and unique offerings. Being knowledgeable about their food, drink, and overall brand ethos will help you stand out and demonstrate your genuine interest in becoming part of their team.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about career progression opportunities or how they maintain high standards. It shows that you're engaged and serious about the role.
