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- Tasks: Lead high-profile corporate accounts and provide expert crisis communication guidance.
- Company: Join a forward-thinking consultancy known for strategic insights and bespoke client service.
- Benefits: Enjoy a flexible work environment, generous bonuses, and personal development opportunities.
- Why this job: Be part of a dynamic culture with mentorship from industry leaders in a growing field.
- Qualifications: Experience in reputation management, strategic advisory, or corporate communications is essential.
- Other info: This role requires London presence at least 3 days a week.
The predicted salary is between 48000 - 84000 £ per year.
We are seeking an exceptional Senior Account Director with a specialism in Reputation and Crisis Communications to join a forward-thinking consultancy renowned for its strategic insights and bespoke client service. This role offers an exciting opportunity to lead on high-profile corporate accounts, providing expert guidance in navigating complex communications challenges while enhancing corporate credibility and delivering measurable client outcomes.
The output for this consultancy is in the digital space, so whilst this role is not traditional media relations it is very much strategic advisory in the corporate and HNWI space, so we are looking for candidates with a reputation management, strategic advisory or communications background who are looking to advance their careers in a future-proofed space that is currently on a significant growth curve.
- Providing expert counsel on crisis management, including strategic messaging and stakeholder engagement.
- Leading on narrative development to align with business goals and enhance brand reputation.
- Managing senior stakeholder relationships (corporate and HNWI), acting as a trusted advisor and ensuring alignment on communications strategies.
- Elevate the consultancy’s service offering through innovation and thought leadership, driving better content quality and enhanced client outcomes.
- Expertise in press release writing and the power of earned media.
- Deep understanding of the digital landscape, its challenges and opportunities.
- Proven experience in corporate communications and senior stakeholder management.
- A proactive approach to elevating service offerings and delivering exceptional client outcomes.
This is a new consultancy that is exceeding targets due to its unique positioning in the market. The founder is known for the dynamic and inclusive work culture that they create, offering a flexible and supportive environment where you will have access to industry events, networking opportunities, and the chance to work alongside some of the most talented professionals in the field. The founder has created a structure that ensures that industry-celebrated factional leaders are on hand to support, advise and mentor you in this role.
The salary bracket for this role is set at c £60k-£70k with a generous bonus scheme and a personal development allowance. There could be flexibility on the base salary depending on experience for the right candidate.
Please note that whilst hybrid, this role will require London presence at least 3 days a week.
Senior Support Account Manager employer: Arcadia Search Ltd®
Contact Detail:
Arcadia Search Ltd® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Account Manager
✨Tip Number 1
Network strategically within the communications and crisis management sectors. Attend industry events, webinars, and workshops to connect with professionals who can provide insights or referrals for the Senior Support Account Manager role.
✨Tip Number 2
Showcase your expertise in digital communications by engaging with relevant online communities. Share your thoughts on current trends in reputation management and crisis communications on platforms like LinkedIn to establish yourself as a thought leader.
✨Tip Number 3
Research the consultancy's recent projects and case studies. Understanding their approach to crisis management and client engagement will help you tailor your conversations during interviews and demonstrate your genuine interest in their work.
✨Tip Number 4
Prepare to discuss innovative ideas that could elevate the consultancy’s service offerings. Think about how you can contribute to enhancing content quality and client outcomes, as this aligns with their focus on thought leadership and strategic advisory.
We think you need these skills to ace Senior Support Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in reputation management, crisis communications, and strategic advisory roles. Use specific examples that demonstrate your ability to manage senior stakeholder relationships and deliver measurable outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the consultancy's mission. Discuss how your background aligns with their needs, particularly in navigating complex communications challenges and enhancing corporate credibility.
Showcase Relevant Skills: Emphasise your expertise in press release writing and your understanding of the digital landscape. Highlight any innovative approaches you've taken in previous roles that have led to improved client outcomes.
Prepare for Interviews: If invited for an interview, be ready to discuss your strategic thinking and problem-solving skills. Prepare examples of how you've successfully managed crises or enhanced brand reputation in past positions.
How to prepare for a job interview at Arcadia Search Ltd®
✨Showcase Your Crisis Management Expertise
Be prepared to discuss specific examples of how you've successfully managed crises in the past. Highlight your strategic messaging and stakeholder engagement skills, as these are crucial for the role.
✨Demonstrate Your Understanding of Digital Communications
Since the consultancy operates in the digital space, make sure to articulate your knowledge of the digital landscape. Discuss any relevant experience you have with online reputation management and how it can enhance corporate credibility.
✨Prepare for Stakeholder Relationship Questions
Expect questions about managing senior stakeholder relationships. Be ready to share how you've acted as a trusted advisor in previous roles and how you ensured alignment on communications strategies.
✨Emphasise Innovation and Thought Leadership
The consultancy values innovation, so come prepared with ideas on how you can elevate their service offerings. Discuss any past experiences where you've driven better content quality or enhanced client outcomes through innovative approaches.
