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- Tasks: Lead the evolution of our digital platform for amazing guest experiences.
- Company: Join Merlin Entertainments, a leader in global attractions and entertainment.
- Benefits: Enjoy perks like a Merlin Magic Pass, discounts, and 28 days’ holiday.
- Why this job: Shape the future of guest experiences while working in a diverse and inclusive environment.
- Qualifications: Experience with digital platforms and a degree in Business, IT, or related fields required.
- Other info: Hybrid work model available, perfect for balancing studies and work.
The predicted salary is between 28800 - 48000 £ per year.
Join us at Merlin Entertainments as we transform the future of digital guest experiences across our iconic global attractions.
In this pivotal role as a Platform Manager, you will champion the technical evolution and business alignment of the platform, ensuring it delivers outstanding customer experiences while meeting complex operational requirements.
The Platform Manager will spearhead initiatives to innovate, improve performance through data driven insights, and future proof the platform for continued global growth. Partnering with technical teams, business stakeholders, and external third-party vendors, you will drive platform development to deliver seamless, scalable, and customer centric solutions.
- Significant experience managing complex digital platforms, preferably within tourism, hospitality, entertainment, or e-commerce sectors.
- Customer-centric mindset with a commitment to enhancing user experiences across digital touchpoints.
- Demonstrated ability to lead cross-functional initiatives, manage multiple priorities, and deliver measurable business results.
- Ability to use data and analytics to drive platform improvements and decision-making.
- Degree qualified in Business, IT, Computer Science, or a related field, or equivalent practical experience.
Be part of Merlin’s exciting future as a Platform Manager, helping to shape and elevate the experiences of millions of guests through the continual development of our world-class global booking platform!
Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
Diversity and inclusion are central to how we work — we celebrate individuality and strive to build an environment where everyone can thrive. We’re proud to be an equal opportunities employer, welcoming applications from all backgrounds and identities, including age, ethnicity, gender, disability, neurodiversity, sexual orientation, family or parental status, religion, and veteran status.
International Business Manager employer: Merlin Entertainments
Contact Detail:
Merlin Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Business Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital platforms, especially within the tourism and entertainment sectors. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals who are currently working in similar roles or industries. Attend relevant events or webinars to connect with potential colleagues and gain insights into the challenges they face, which can be valuable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analytics to drive improvements in previous roles. Being able to articulate your experience with data-driven decision-making will set you apart from other candidates.
✨Tip Number 4
Showcase your customer-centric mindset by thinking of innovative ways to enhance user experiences. Be ready to share ideas on how you would approach platform development to ensure it meets the needs of diverse customers.
We think you need these skills to ace International Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing digital platforms, especially in sectors like tourism, hospitality, or e-commerce. Use specific examples to demonstrate your customer-centric mindset and ability to lead cross-functional initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing user experiences and how your skills align with the role of Platform Manager. Mention any specific projects where you used data-driven insights to improve platform performance.
Showcase Your Technical Skills: If you have experience with specific technologies or tools relevant to platform management, be sure to include these in your application. Highlight any analytical skills that demonstrate your ability to drive improvements through data.
Emphasise Cultural Fit: Merlin Entertainments values diversity and inclusion. In your application, reflect on how your background and experiences contribute to a diverse workplace and how you can help foster an inclusive environment.
How to prepare for a job interview at Merlin Entertainments
✨Showcase Your Experience
Make sure to highlight your significant experience managing complex digital platforms, especially in sectors like tourism or e-commerce. Prepare specific examples of how you've improved user experiences and delivered measurable results.
✨Demonstrate a Customer-Centric Mindset
Emphasise your commitment to enhancing user experiences across digital touchpoints. Be ready to discuss how you’ve used customer feedback to drive platform improvements in previous roles.
✨Prepare for Data-Driven Discussions
Since the role requires using data and analytics for decision-making, brush up on relevant metrics and tools you've used. Be prepared to discuss how data has influenced your past projects and decisions.
✨Highlight Cross-Functional Leadership Skills
The ability to lead cross-functional initiatives is crucial. Share examples of how you've successfully collaborated with technical teams, business stakeholders, and external vendors to achieve common goals.
