Housing Officer

Housing Officer

Liverpool Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve tenants in Merseyside, tackling ASB issues and managing lettings.
  • Company: Eden Brown is a dedicated employer focused on equality and opportunity.
  • Benefits: Full-time role with no hybrid options; gain valuable experience in housing.
  • Why this job: Make a real impact in the community while developing your skills.
  • Qualifications: Must have experience as a Housing Officer and access to a car.
  • Other info: This is a temporary 4-week contract based in Liverpool.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Eden Brown are seeking a highly experienced Housing Officer on a 8 week temporary contract situated in Liverpool\\n\\nThe role as Housing Officer will involve a fully office based role – no hybrid option available\\n\\nAs a Housing Officer your role will involve:\\n\\n- Providing a frontline service to a portfolio of tenants across Merseyside\\n\\n- Dealing with low level ASB issues\\n\\n- Attending and occasionally chairing meetings with customers/tenants (which could include evening meetings)\\n\\n- Sign Ups\\n\\n- Environmental issues \\n\\nDue to the nature of this role interested candidates must have extensive Housing Management experience\\n\\nYou must have access to a car\\n\\nOnly apply if you match the above criteria\\n\\nEden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

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Contact Detail:

Eden Brown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the housing policies and regulations specific to Merseyside. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the local context of the role.

✨Tip Number 2

Network with current or former Housing Officers in the area. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can be beneficial during your discussions with the hiring team.

✨Tip Number 3

Prepare to discuss your experience with anti-social behaviour (ASB) issues. Be ready to share specific examples of how you've successfully managed similar situations in the past, as this is a key aspect of the job.

✨Tip Number 4

Since the role requires access to a car, ensure you have a valid driving licence and are prepared to discuss your availability for travel within Merseyside. This shows that you're ready to meet the job's logistical requirements.

We think you need these skills to ace Housing Officer

Customer Service Skills
Conflict Resolution
Knowledge of Housing Legislation
ASB Management
Lettings and Voids Management
Communication Skills
Organisational Skills
Problem-Solving Skills
Time Management
Empathy and Understanding
Report Writing
Teamwork
Attention to Detail
Driving License

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Housing Officer. Highlight your relevant experience in providing frontline services and managing lettings and voids.

Tailor Your CV: Make sure your CV reflects your experience with ASB issues and any previous roles related to housing or tenant management. Use specific examples to demonstrate your skills.

Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a good fit for the Housing Officer position. Mention your access to a car and your commitment to providing excellent service to tenants.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Eden Brown

✨Know Your Local Area

Familiarise yourself with the Merseyside area, including its housing issues and community needs. This will show your potential employer that you understand the context in which you'll be working.

✨Prepare for ASB Scenarios

Be ready to discuss how you would handle various Anti-Social Behaviour (ASB) situations. Think of examples from your past experience where you've successfully resolved similar issues.

✨Highlight Your Organisational Skills

Since the role involves managing lettings and voids, emphasise your organisational skills. Be prepared to share specific methods or tools you use to keep track of multiple cases efficiently.

✨Demonstrate Your Communication Skills

As a Housing Officer, you'll need to communicate effectively with tenants and other stakeholders. Prepare to showcase your communication style and provide examples of how you've built rapport with clients in the past.

Housing Officer
Eden Brown
Location: Liverpool

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