FIRST LINE MANAGER - FM Apply now
FIRST LINE MANAGER - FM

FIRST LINE MANAGER - FM

Bridgend Full-Time
Apply now
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We now have an opportunity for a First Line Manager to join our Facilities Management team at HMP Parc.

The successful candidate will supervise and develop the Maintenance Operative team element of the Total Facilities Management (TFM) services to meet operational and business requirements.

You will lead the team and ensure completion of all PMs in target, distribute/allocate and control the reactive workload ensuring that all jobs are completed and any outstanding actions are closed off. You will also actively promote the importance and values of effective communication throughout G4S of environmental, Quality, Health and Safety good practice, Compliance and continuous improvement, * To supervise the maintenance operative team to meet daily delivery schedules and business requirements for the contracted services.

  • To allocate work and ensure effective use of all staff throughout the working day.

  • To monitor sample work orders to ensure completed correctly and all processes are being followed.

  • To work closely with the Head Of FM to ensure targets are fully met.

  • To deliver toolbox talks and all relevant health & safety processes to the team.

  • To develop and maintain an effective working relationship so that the Client’s needs are understood and the company reputation enhanced.

  • To foster an environment of continuous improvement to maximise customer satisfaction.

  • To lead and develop skilled teams to meet operational and business needs in a customer focused manner.

  • To support the team in continually reviewing operational procedures to maximise customer satisfaction.

  • Develop & support positive team ethos within the maintenance working group

  • To ensure that plans are in place to maintain staffing levels appropriate to meet contractual requirements. (Eg Management of Staff Holidays, Kronos time & attendance etc).

  • To arrange staff induction, training, and performance reviews of direct reports.

  • To carry out the policies and procedures of G4S & Host Establishment, including: Fire, Health and Safety, Accidents, Security, Infection Control, Complaints, Confidentiality.

  • To issue, monitor and review a fully auditable permit to work system, to maintain compliance under health & safety.

  • Review & update were necessary task specific risk assessments in accordance with working practices, guidance and regulations.

Essential Skills:

  • Excellent Organisational skills

  • Good communication skills and the ability to handle issues of high sensitivity

  • 2-3 years plus of working in a supervisory role

  • TFM Management experience

  • A high level understanding of building fabric and M & E services.

  • Good Team working

  • IOSH managing safety

Desirable Skills:

  • Understanding of contract and its role within organisation

  • Excellent communication both verbal and written

  • Resilient and able to work well on own initiative while under pressure, meeting tight deadlines while balancing a number of priorities.

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

  • Canteen

  • Company pension

  • Free parking

  • On-site parking

For more information on HMP Parc, please visit https://hmpparc.co.uk

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Contact Detail:

G4S Recruiting Team

FIRST LINE MANAGER - FM
G4S Apply now
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  • FIRST LINE MANAGER - FM

    Bridgend
    Full-Time
    Apply now

    Application deadline: 2026-09-23

  • G

    G4S

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