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- Tasks: Assist customers with jewellery purchases and provide excellent after-sales care.
- Company: Join a vibrant team in a purpose-built jewellery shop in Edinburgh.
- Benefits: Enjoy competitive pay, a company pension, and a fantastic staff discount.
- Why this job: Be part of a fun, supportive environment while gaining valuable retail experience.
- Qualifications: Customer-focused with good communication skills; jewellery experience is a plus.
- Other info: Flexible hours with full-time or part-time options available.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic and friendly Jewellery Sales Associate to join our fantastic Edinburgh team, initially in our Stockbridge shop, then moving to our exciting, purpose-built jewellery shop on Hanover Street in late June 2025. The successful applicant will provide excellent customer service, assisting customers with jewellery purchases and special orders, answering enquiries, and providing after-sales care. This is a permanent position, and negotiable full-time or part-time. The ideal candidate will be time-flexible, and the position will include working weekends on a rota basis and providing holiday cover.
We value our employees and pride ourselves on offering a fun, positive and supportive working environment. Training is provided where necessary, and we offer competitive pay, a company pension, and a fantastic staff discount.
Responsibilities- Meet & greet customers
- Assist customers with enquiries and purchases
- Accurately handle orders, refunds and VAT-related sales
- Complete customer orders and jewellery repair forms
- Clean and maintain the shop, jewellery, and other shop goods
- Assist with shop stock orders
- Assist with end-of-day sales reports and reconciliations
Essential
- Customer focused, taking pride in always giving excellent customer service.
- Excellent communicator with excellent organisational skills.
- Accurate and self-motivated, taking pride in work and appearance.
- An aptitude for working as part of a team, adapting to challenges as they arise.
- Good IT skills.
- Flexibility to work weekends and holidays as required.
Desirable
- Experience in jewellery sales, design or manufacture would be advantageous.
Qualifications & Achievements
Desirable
- A jewellery-related qualification from an approved body.
Store Sales Advisors (Full Time & Part Time) employer: Sheila Fleet Jewellery
Contact Detail:
Sheila Fleet Jewellery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Sales Advisors (Full Time & Part Time)
✨Tip Number 1
Familiarise yourself with the latest jewellery trends and styles. Being knowledgeable about current designs will not only impress your potential employers but also show that you are genuinely passionate about the industry.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you become more comfortable with greeting customers, answering enquiries, and handling purchases, which are key aspects of the role.
✨Tip Number 3
Research our company values and culture. Understanding what we stand for at StudySmarter will allow you to align your responses during any interviews, demonstrating that you would be a great fit for our team.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the position requires weekend work and holiday cover, showing that you are adaptable and willing to meet these needs will make you a more attractive candidate.
We think you need these skills to ace Store Sales Advisors (Full Time & Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in sales, particularly in jewellery or retail. Emphasise your communication skills and ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility to work weekends and holidays, and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Experience: If you have experience in jewellery sales or a related field, be sure to detail this in your application. Even if your experience is not directly in jewellery, highlight transferable skills that demonstrate your customer-focused approach.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Sheila Fleet Jewellery
✨Show Your Enthusiasm
Make sure to express your passion for jewellery and customer service during the interview. Share any personal experiences or stories that highlight your enthusiasm for the industry, as this will resonate well with the hiring team.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication abilities, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle customer enquiries and provide examples of past experiences where you successfully assisted customers.
✨Highlight Teamwork Experience
The ideal candidate should be a team player. Prepare examples of how you've worked effectively in a team setting, especially in retail or customer service environments. This will show that you can adapt to challenges and contribute positively to the team.
✨Be Ready for Flexibility Questions
As the position requires working weekends and holidays, be ready to discuss your availability. Show that you are flexible and willing to accommodate the shop's needs, which will demonstrate your commitment to the role.
