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- Tasks: Provide 1st line desktop support to 750 users and engage in exciting project work.
- Company: Join an award-winning Managed Service Provider with a strong growth plan and diverse client base.
- Benefits: Enjoy 20 days' holiday, on-call allowance, and fantastic training and progression opportunities.
- Why this job: This role offers hands-on experience in a modern tech environment and a chance to grow your skills.
- Qualifications: Some existing commercial IT experience is required; enthusiasm and willingness to learn are key.
- Other info: This position is full-time in the office located in Basingstoke.
The predicted salary is between 28800 - 43200 £ per year.
Support Analyst, Service Desk, 1st line, COR5802A An excellent, award winning company seeks a Support Analyst / Service Desk Analyst – with some existing commercial IT experience – for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst / Service Desk Analyst will be based full-time in the office in Basingstoke. The Company The Support Analyst / Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear plan for growth. Vendor-neutral, their commitment to quality has seen them partner with over 1,000 UK businesses, varying in size and industry. Benefits Some of the benefits on offer for the Support Analyst / Service Desk Analyst, include: 20 days’ holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commer…
Support Analyst, Service Desk, 1st line, COR5802A employer: Corriculo Ltd
Contact Detail:
Corriculo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst, Service Desk, 1st line, COR5802A
✨Tip Number 1
Familiarize yourself with the core technologies mentioned in the job description, such as Windows 10, Office 365, and Active Directory. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in providing 1st line support or working in a service desk environment. Be prepared to discuss specific scenarios where you successfully resolved user issues, as this will showcase your problem-solving skills.
✨Tip Number 3
Research the company’s values and recent projects they’ve undertaken. This knowledge will help you align your answers during the interview with their goals and show that you are genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions to ask during the interview about the training and progression opportunities mentioned in the job description. This shows your eagerness to grow within the company and your commitment to developing your skills.
We think you need these skills to ace Support Analyst, Service Desk, 1st line, COR5802A
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Support Analyst position. Highlight key responsibilities and required skills, such as experience with Windows 10, Office 365, and Active Directory.
Tailor Your CV: Customize your CV to reflect relevant experience in IT support and any specific projects you've worked on that align with the role. Emphasize your ability to provide 1st line support and any customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for this Managed Service Provider and how your skills can contribute to their growth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Corriculo Ltd
✨Show Your IT Knowledge
Make sure to highlight your existing commercial IT experience during the interview. Be prepared to discuss specific technologies you have worked with, especially Windows 10, Office 365, and Active Directory, as these are crucial for the role.
✨Demonstrate Problem-Solving Skills
As a Support Analyst, you'll be solving issues for users. Prepare examples of past experiences where you successfully resolved technical problems or provided excellent customer service. This will showcase your ability to handle the demands of the role.
✨Express Enthusiasm for Learning
The company values training and progression, so express your eagerness to learn and grow within the role. Discuss any relevant courses or certifications you are interested in pursuing to enhance your skills.
✨Understand the Company Culture
Research the company and its commitment to quality and growth. Be ready to discuss how your values align with theirs and how you can contribute to their mission of supporting over 1,000 UK businesses.
