Production and Service Engineer
Production and Service Engineer

Production and Service Engineer

Tewkesbury Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor production infrastructure, manage security alerts, and support hardware and software projects.
  • Company: Amiosec is a dynamic UK tech company focused on secure communications for government and commercial clients.
  • Benefits: Enjoy life insurance, private health schemes, generous holiday, and enhanced parental leave.
  • Why this job: Join a stimulating environment with diverse projects that enhance secure mobile services and technology.
  • Qualifications: CCNA qualified with experience in Linux, networking, Python, and security monitoring tools.
  • Other info: Candidates must obtain UK security clearance due to the nature of our work.

The predicted salary is between 36000 - 60000 £ per year.

Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim to deliver and continually evolve secure mobile services for our customers.

As a Service Operations Engineer at Amiosec, you will monitor production infrastructure for faults and issues, including creation and management of security-based alerts, day to day management, etc. Working hours are Monday – Friday, 7.5 hours per day on a weekly shift rotation. Please note - Due to the nature of our work, all candidates will be required to obtain and maintain UK security clearance (DV).

Release and Deployment activities:

  • Fulfilling service requests such as information requests or new hardware requests
  • Hardware support
  • Actively support infrastructure build projects, helping design, build and facilitate their smooth transition into service
  • Assist with testing and assessing technologies to enhance the security or capabilities of the environments

Qualifications and Experience:

  • CCNA qualified
  • Linux operating system and infrastructure applications
  • Experience of network, DNS, NTP, DHCP, ISO model, TCP/IP, TLS, OpenSSL
  • Python, Bash
  • Basic understanding of Webservers and knowledge of SQL Databases
  • Physical server hardware support e.g. disk, memory replacement, iDrac or iLo
  • Experience with or knowledge of Security Monitoring tools (i.e. Experience in firewalled Network/Gateway environments)
  • Experience with Windows server platforms
  • Experience of using deployment automation tools such as Ansible, Git, CI/CD
  • Experience of working with monitoring systems like checkMK

We here at Amiosec appreciate the work our employees do, as a result we offer a comprehensive benefits package consisting of:

  • Life Insurance (X4 Salary)
  • Private Health Scheme, that disregards medical history, has no excess and no limit on treatments
  • Salary Sacrifice Company Pension, matched up to a maximum of 10%
  • 25 Days Holiday + Bank/Public Holidays
  • 5 holiday hours
  • Enhanced Maternity/Paternity Leave
  • Cycle to work scheme
  • EV salary sacrifice scheme

Production and Service Engineer employer: PentenAmio UK

Amiosec is an exceptional employer, offering a dynamic and supportive work environment in the heart of the UK technology sector. With a strong focus on employee development, we provide numerous opportunities for growth through diverse projects in secure communications, alongside a comprehensive benefits package that includes private health schemes and generous holiday allowances. Our commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to meaningful advancements in technology.
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Contact Detail:

PentenAmio UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Production and Service Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Linux, Python, and network protocols. Having hands-on experience or projects that showcase your skills in these areas can set you apart during discussions.

✨Tip Number 2

Network with professionals in the secure communications sector. Attend relevant meetups or online forums to connect with current employees at Amiosec or similar companies. This can provide insights into the company culture and potentially lead to referrals.

✨Tip Number 3

Prepare for technical interviews by practising common scenarios related to service operations and infrastructure management. Be ready to discuss how you've handled faults or issues in previous roles, as this will demonstrate your problem-solving abilities.

✨Tip Number 4

Understand the importance of security clearance in this role. Research what it entails and be prepared to discuss your eligibility and any relevant background checks during the interview process.

We think you need these skills to ace Production and Service Engineer

CCNA Qualification
Linux Operating System Proficiency
Network Protocols (DNS, NTP, DHCP, TCP/IP, TLS, OpenSSL)
Python Programming
Bash Scripting
Webserver Basics
SQL Database Knowledge
Physical Server Hardware Support
Security Monitoring Tools Experience
Windows Server Platforms Experience
Deployment Automation Tools (Ansible, Git, CI/CD)
Monitoring Systems Experience (checkMK)
Problem-Solving Skills
Attention to Detail
Communication Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Production and Service Engineer at Amiosec. Familiarise yourself with the required skills such as CCNA qualification, Linux experience, and knowledge of security monitoring tools.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your technical expertise in areas like network management, Python, Bash, and any experience with deployment automation tools.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for secure communications and your understanding of the role. Mention specific projects or experiences that demonstrate your ability to monitor production infrastructure and support hardware.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at PentenAmio UK

✨Showcase Your Technical Skills

Make sure to highlight your qualifications, especially your CCNA certification and experience with Linux, Python, and Bash. Be prepared to discuss specific projects where you've applied these skills, as this will demonstrate your hands-on experience.

✨Understand the Company’s Mission

Familiarise yourself with Amiosec's focus on secure communications and their partnership with government customers. Showing that you understand their mission and values can set you apart from other candidates.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-world scenarios, particularly related to network issues or security monitoring. Practising how you would handle specific situations can help you respond confidently.

✨Ask Insightful Questions

Prepare thoughtful questions about the role, team dynamics, and ongoing projects at Amiosec. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Production and Service Engineer
PentenAmio UK
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