Senior Customer Service Administrator (Permanent, Contract)

We\’re Hiring: Senior Client Services / BD – Life Sciences (Contract Focus)&##128205; Location: London (2–3 days per week on-site) We’ve doubled down on hiring the best of the best , giving you access to direct coaching, a high-performance environment, and a culture that challenges and supports you in equal measure . Our adult-to-adult culture is anchored in our “ I own my FUTURE ” vision, which focuses on six key areas: Goals, Performance, Rewards, Wellbeing, Time, and Culture. We\’re looking for a Senior Client Services / Business Development professional with a strong contract recruitment focus and deep knowledge of the Life Sciences market (CROs, Biotech, Sponsors, Medical Devices). This is not a traditional account management role . We need someone with a sales-first mindset , capable of building a contract book from the ground up , winning new project-based business , and delivering high-value workforce solutions. Build and scale a contract recruitment desk in the Life Sciences space Win and deliver bespoke, project-based recruitment solutions (SOW, contingent, retained, permanent) Drive BD through outbound activity and deep market engagement Leverage data and insights to drive continuous improvement Build long-term client relationships and grow strategic accounts 3+ years in a BD-focused recruitment role ~ A strong network and knowledge of the Life Sciences sector (CRO, Biotech, Sponsors) ~ Proven success in building and scaling contract recruitment desks ~ Excellent stakeholder management and commercial awareness ~ Competitive base salary and uncapped commission Career progression: Clear opportunities from entry-level to Directorship. Flexible working: Hybrid position with endless flexibility. Apply now or message us for a confidential chat.