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For Companies At a Glance
- Tasks: Manage invoices, credit notes, and customer queries while minimising bad debt.
- Company: Join a reputable and growing company with a strong presence in their industry.
- Benefits: Enjoy a competitive salary and the opportunity to work in a supportive team environment.
- Why this job: Gain valuable experience in credit control and build relationships with customers.
- Qualifications: Experience in credit control is essential; strong communication skills are a must.
- Other info: This is a 9-month contract role, perfect for those seeking temporary work.
The predicted salary is between 21000 - 30000 £ per year.
Forrest Recruitment Ltd are working with a well-established company who continue to grow each year and have an outstanding reputation in their field. Due to maternity, they are seeking an experienced Credit Controller to join their large team on a 9 month contract.
Reporting to the Credit Control Supervisor, your duties will include:
- Providing invoices, credit notes and statements to customers
- Following the company collection procedures to minimise bad debt
- Monitoring customer credit limits, customer spends and obtaining credit reports when required
- Liaising with internal and external customers to resolve customer queries
- Agreeing and monitoring customer payment plans
- Generating aged debt reports to make contact calls/emails to gain overdue payments
- Taking customer card payments
- Attending visits when required and building relationships with internal & external customers
- Allocating of payments received
- Following company procedures for business closure, liquidation, administration and legal transfers
- Completing credit checks and processing new account forms
- Covering colleagues' workload for annual leave
- Chasing remittances
- Monitoring various inboxes
- Processing direct debits
- Reconciling customer accounts
Credit Controller employer: Forrest Recruitment Careers
Contact Detail:
Forrest Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific credit control processes and software commonly used in the industry. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with professionals in the finance and credit control sectors. Attend relevant events or join online forums where you can connect with others in the field. This could lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with managing customer relationships and resolving disputes. Be ready to share specific examples of how you've successfully navigated challenging situations, as this is crucial for a Credit Controller role.
✨Tip Number 4
Research the company’s reputation and values. Understanding their culture and how they approach credit control will allow you to tailor your conversation during interviews, showing that you're genuinely interested in being part of their team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control. Include specific examples of how you've managed customer accounts, resolved queries, and minimised bad debt.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the role and why you want to work for this company.
Highlight Relevant Skills: Emphasise skills such as attention to detail, communication, and problem-solving in your application. Mention any experience with invoicing, payment processing, and customer relationship management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Forrest Recruitment Careers
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be prepared to discuss how you've successfully managed debt recovery in the past.
✨Demonstrate Communication Skills
You'll need to liaise with both internal and external customers. Prepare examples of how you've effectively resolved customer queries or disputes, showcasing your ability to communicate clearly and professionally.
✨Familiarise Yourself with Company Procedures
Research the company’s collection procedures and policies. Being able to discuss how you would follow these processes can demonstrate your readiness to integrate into their team seamlessly.
✨Showcase Your Relationship-Building Skills
Building relationships is key in this role. Think of instances where you've successfully built rapport with clients or colleagues, and be ready to share these experiences during the interview.
