At a Glance
- Tasks: Lead and energise operations across 14 stunning pubs in the South of England.
- Company: Upham Inns is a growing family of charming pubs and boutique inns with a team-first culture.
- Benefits: Enjoy flexible shifts, paid mileage, discounts on meals and stays, and a fast-track to General Manager.
- Why this job: Make a real impact while exploring beautiful locations and shaping future hospitality leaders.
- Qualifications: 1+ year in hospitality leadership, strong BOH and FOH knowledge, and a full UK driving licence.
- Other info: Join a vibrant team and enjoy over 5,000 lifestyle discounts.
The predicted salary is between 28000 - 42000 £ per year.
Location: Hampshire, Wiltshire, Berkshire & Surrey
Pay: Up to £40,000 annual + Tronc (worth up to £3,500/year) + Mileage
Experience: 1 Year+ in a leadership role
Are you a seasoned hospitality powerhouse with sharp operational instincts, a flair for food and drink, and a passion for leadership on the move? We’re looking for a Roaming General Manager – a key player who’ll inject energy, expertise, and excellence across our collection of 14 stunning pubs and boutique inns. This is more than just a job – it’s a career-defining opportunity to leave your mark, support high-performing teams, and fast-track your path to senior leadership, all while exploring the beautiful South of England.
What You’ll Be Owning:
- Lead Where You’re Needed Most: Step in to stabilise, energise, and elevate operations across our pubs. From calm country inns to high-energy hotspots, you’ll be the calm in the chaos and the spark that drives success.
- Be the Culture Carrier: Lead by example across both FOH and BOH. Inspire teams, set the standard, and drive a unified vision of excellence.
- Coach & Elevate: Develop talent, drive engagement, and create guest experiences that keep people coming back. Your mentorship will shape the future of our business.
- Keep Standards Sky-High: From compliance to cleanliness, food quality to guest satisfaction – you’ll be relentless in upholding what great looks like.
- Partner with GMs: Work side-by-side with pub leaders to boost performance, solve challenges, and spot commercial wins.
- Roll Up Your Sleeves: Whether it’s stepping in during staff shortages, launching new sites, or turning the tide at a struggling pub – you’re there, making it happen.
What You’ll Get:
- Up to £40,000 annually + Tronc (worth up to £3,500/year)
- Paid mileage – travel stress-free
- Flexible shifts that fit around your lifestyle
- Up to 40% off meals on shift – treat yourself and your crew
- 33% off stays at our boutique inns – 20% off for friends & family
- Fast-track to General Manager – we invest in your journey
- Free Lifestyle Card – 5,000+ discounts across travel, fashion & more
- Long-service awards, bonuses & referral rewards up to £1,000
What You Bring:
- Proven leadership in hospitality – pubs, kitchens, or multi-site operations
- Strong knowledge of both BOH and FOH practices
- A motivator with high standards and infectious energy
- Commercial savvy – confident with P&L, labour, stock, and compliance
- A cool head under pressure and a knack for problem-solving
- Full UK driving licence + access to your own vehicle
- Right to work in the UK
Who We Are:
We’re Upham Inns – a growing family of uniquely charming pubs and boutique inns across the South of England. Think welcoming atmospheres, scratch-cooked food, and a team-first culture. We’re also the creators of the vibrant and fast-expanding Harper’s Steakhouse brand. We believe in building more than great venues – we build great careers.
Ready to Take the Lead and Make an Impact?
If you’re a natural-born leader ready for variety, responsibility, and the thrill of the open road – join the Upham family. Let’s shape the future of hospitality together.
Roaming General Manager employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming General Manager
✨Tip Number 1
Familiarise yourself with Upham Inns' values and culture. Understanding their commitment to high standards and team-first culture will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in multi-site operations. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in challenging situations. Highlighting your problem-solving skills and ability to maintain high standards under pressure will demonstrate your suitability for the Roaming General Manager role.
✨Tip Number 4
Showcase your knowledge of both FOH and BOH practices during any discussions or interviews. Being well-versed in these areas will illustrate your comprehensive understanding of pub operations, which is crucial for this position.
We think you need these skills to ace Roaming General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in hospitality, particularly in pubs or multi-site operations. Use specific examples that demonstrate your ability to manage both front-of-house and back-of-house practices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership style. Mention how you can energise teams and maintain high standards, as well as your commercial savvy with P&L and compliance.
Showcase Relevant Experience: In your application, emphasise any experience you have in stabilising operations or turning around struggling venues. Highlight your problem-solving skills and ability to work under pressure.
Express Your Vision: Convey your vision for what great hospitality looks like in your application. Discuss how you would inspire teams and create memorable guest experiences, aligning with Upham Inns' values of excellence and team-first culture.
How to prepare for a job interview at Upham Inns
✨Showcase Your Leadership Skills
As a Roaming General Manager, your leadership experience is crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in high-pressure situations. Highlight your ability to inspire and motivate others.
✨Demonstrate Operational Knowledge
Familiarise yourself with both front-of-house (FOH) and back-of-house (BOH) operations. Be ready to discuss how you maintain high standards in these areas and how you would approach stabilising operations across different pubs.
✨Emphasise Problem-Solving Abilities
The role requires a cool head under pressure. Prepare to share examples of challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can handle the dynamic nature of the job.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry and your commitment to creating exceptional guest experiences. Discuss what drives you in this field and how you plan to contribute to Upham Inns' culture and success.