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For Companies At a Glance
- Tasks: Manage customer relationships in foodservice and RTM, driving growth and partnerships.
- Company: Join a family-run British food business with a rich heritage and ambitious growth plans.
- Benefits: Enjoy a competitive salary, car allowance, bonus scheme, private healthcare, and pension.
- Why this job: Be part of a values-driven brand making a real impact across UK menus and kitchens.
- Qualifications: Experience in FMCG, especially food or drink, with strong relationship-building skills.
- Other info: This role offers autonomy and the chance to shape your own success.
The predicted salary is between 36000 - 54000 £ per year.
A family-run British food business with decades of heritage and a clear growth trajectory is looking for a talented Account Manager focused on Foodservice and RTM channels. Their values are all about quality, humility, and real-world impact. This isn’t just a job - it’s a chance to play a pivotal role in how a respected brand shows up across UK menus, kitchens, and wholesale shelves.
The Role:
You’ll own the customer relationship across a set of national and regional accounts within foodservice and RTM - a mix of live customers, lapsed accounts, and untapped opportunity. From product listings to promotional plans, this is an end-to-end commercial role where delivery matters. The remit is UK-wide, so you’ll be out meeting buyers, chefs, operators, and wholesalers - building partnerships and reigniting relationships. Some people you’ll speak to will know the brand well; others? You’ll be introducing it for the first time. That’s where the energy and resilience come in. You’ll need to be comfortable managing ambiguity and confident being the face of the brand, even when the path isn’t clearly laid out. You’ll also be given autonomy to shape your patch and spot where the next wins come from.
About You:
- Experienced in FMCG – ideally in food or drink
- Comfortable with the OOH, Foodservice or RTM landscape
- Able to juggle priorities and make things happen with limited process
- You thrive on face-to-face conversations and commercial energy
- You’ve probably worked in a role where you’ve rebuilt or reactivated accounts before
- A great team player who’s just as happy rolling up your sleeves as driving strategic conversations
This is a role where the impact is real. You won’t be boxed in or siloed - you’ll be at the heart of the commercial growth plan and seen as absolutely critical to the team’s success. If you’re looking for a down-to-earth, values-led food brand with big ambitions - and a commercial role that gives you space to grow - get in touch.
Account Manager RTM employer: ECW Search
Contact Detail:
ECW Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager RTM
✨Tip Number 1
Research the company’s values and heritage thoroughly. Understanding their commitment to quality and real-world impact will help you align your conversations with their mission during interviews.
✨Tip Number 2
Network within the foodservice and RTM sectors. Attend industry events or join relevant online forums to connect with potential colleagues or clients, which can give you insights into the role and the company.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully rebuilt or reactivated accounts in the past. This will demonstrate your experience and ability to thrive in a role that requires energy and resilience.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Be ready to share instances where you've navigated ambiguity and made impactful decisions, as this aligns with the autonomy expected in the role.
We think you need these skills to ace Account Manager RTM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in FMCG, particularly in food or drink. Emphasise any roles where you've rebuilt or reactivated accounts, as this is crucial for the Account Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the foodservice industry and how your values align with the company's focus on quality and real-world impact. Mention specific examples of how you've successfully managed customer relationships in the past.
Showcase Your Skills: Highlight your ability to juggle priorities and manage ambiguity. Provide examples of situations where you've thrived in face-to-face conversations and driven commercial energy, as these are key aspects of the role.
Research the Company: Familiarise yourself with the company's heritage, values, and growth trajectory. Understanding their brand and market presence will help you articulate why you're a great fit for the team during the application process.
How to prepare for a job interview at ECW Search
✨Show Your Passion for Foodservice
Make sure to express your enthusiasm for the foodservice industry during the interview. Share any personal experiences or insights you have about the sector, as this will demonstrate your genuine interest and commitment to the role.
✨Highlight Your Relationship-Building Skills
Since the role involves managing customer relationships, be prepared to discuss specific examples of how you've successfully built and maintained relationships in previous positions. This could include strategies you've used to reactivate lapsed accounts or engage new clients.
✨Demonstrate Your Adaptability
The job requires comfort with ambiguity and the ability to juggle priorities. Be ready to share instances where you've navigated uncertain situations or adapted your approach to meet changing demands, showcasing your resilience and problem-solving skills.
✨Prepare Questions About Company Values
Since the company values quality, humility, and real-world impact, come prepared with thoughtful questions that reflect these values. This shows that you align with their mission and are genuinely interested in contributing to their growth and success.
