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- Tasks: Join our team to process customer orders and ensure top-notch service.
- Company: Bison Flooring is a leading company in the flooring industry, known for quality and innovation.
- Benefits: Enjoy a competitive salary and the potential for flexible working arrangements.
- Why this job: Be part of a dynamic team that values enthusiasm and offers growth opportunities.
- Qualifications: No specific experience required; just bring your passion for customer service!
- Other info: This is a permanent, full-time role based at our Hoveringham site.
The predicted salary is between 28800 - 43200 £ per year.
We are currently looking for an enthusiastic individual to join our Bison Flooring Customer Service team in the position of Customer Service Coordinator based at our Hoveringham site.
The main responsibility is to process customer orders within relevant lead times and role guidelines. Your duties would include but not limit...
Customer Service Coordinator employer: Forterra Building Products Ltd
Contact Detail:
Forterra Building Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with Bison Flooring's products and services. Understanding the specifics of what they offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves processing customer orders, being able to demonstrate your ability to handle customer queries and complaints effectively will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer interactions in the past. Having specific scenarios ready can help illustrate your problem-solving skills and your ability to work under pressure.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Coordinator position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, particularly any roles where you processed orders or managed customer interactions. Use bullet points for clarity and focus on achievements.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle customer orders efficiently and effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a customer service role.
How to prepare for a job interview at Forterra Building Products Ltd
✨Know the Company
Before your interview, take some time to research Bison Flooring. Understand their products, values, and customer service philosophy. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Communication Skills
As a Customer Service Coordinator, effective communication is key. Be prepared to discuss how you've successfully handled customer inquiries or resolved issues in the past. Use specific examples to illustrate your points.
✨Show Your Organisational Skills
This role involves processing customer orders efficiently. Be ready to talk about your organisational strategies and how you prioritise tasks. Mention any tools or methods you use to stay organised and meet deadlines.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or growth opportunities within Bison Flooring. This shows your enthusiasm and helps you assess if it's the right fit for you.
