Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders, update clients, and ensure smooth communication with sales and logistics teams.
- Company: Join a well-established manufacturing company transforming lives since 1980 with innovative solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth in a dynamic industry.
- Why this job: Be part of a mission-driven company that values customer satisfaction and teamwork.
- Qualifications: Experience in customer service or sales, proficiency in SAP, and strong communication skills required.
- Other info: Opportunity to collaborate with international teams and handle diverse customer queries.
Sales Processing Coordinator
Bedford
26,000 – 30,000 per annum
Pin Point Recruitment are looking for a Customer Service Assistant to work for a manufacturing company based in Bedford.
The company have been manufacturing in the UK since 1980 across six sites where they create mechanical, electrical, electronic and digital solutions that improve lives by transforming the spaces where people live, work and meet.
Customer Service Assistant Job Role:
- Loading customer orders onto computer system
- Updating customers on order process
- Taking customer enquiries over the phone and via email
- Working with internal Sales Reps to ensure customer satisfaction.
- Working with logistics to ensure delivery dates are met
- Answering in bound calls
- Ensure correct documentation has been completed including SPA, NSR, CSR, and New Item requests
- Overall responsibility for updating the Sales order book.
- Link up with USA team to ensure their orders are loaded
- Be an escalation point for customer queries and complaints.
- Raise QA/complaints and ensure customers are updated in a timely fashion.
- Administration for Customer service manager
Customer Service Assistant Skills Required:
- Experience working within customer service or sales within a manufacturing company is a must
- Experience using SAP or similar system
- Excellent communication and problem-solving skills
Strong attention to detail and ability to multitask
Ability to work well in a team and adapt to changes
Proficiency in using CRM systems and Microsoft Office Suite - Strong administration skills
Apply now for more information.
Sales Processing Coordinator employer: Pin Point Recruitment
Contact Detail:
Pin Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Processing Coordinator
✨Tip Number 1
Familiarize yourself with SAP or similar systems, as this is a key requirement for the role. Consider taking an online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the tools used in the position.
✨Tip Number 2
Highlight your experience in customer service within a manufacturing environment during your conversations. Be ready to share specific examples of how you've handled customer inquiries and resolved issues effectively.
✨Tip Number 3
Practice your communication skills, especially over the phone and via email. Role-play common customer scenarios with a friend to build confidence in addressing customer queries and complaints.
✨Tip Number 4
Show your attention to detail by preparing a checklist of documentation processes relevant to the role. This will not only help you stay organized but also demonstrate your proactive approach to ensuring accuracy in your work.
We think you need these skills to ace Sales Processing Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Processing Coordinator position. Highlight key responsibilities and required skills, such as experience in customer service within a manufacturing environment and proficiency in SAP.
Tailor Your CV: Customize your CV to reflect relevant experience and skills that match the job requirements. Emphasize your customer service background, problem-solving abilities, and any experience with CRM systems or Microsoft Office Suite.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle customer inquiries, manage orders, and work collaboratively with teams.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Processing Coordinator role.
How to prepare for a job interview at Pin Point Recruitment
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your problem-solving skills and ability to maintain customer satisfaction.
✨Familiarize Yourself with SAP
As experience with SAP or similar systems is crucial for this position, make sure you can discuss your familiarity with these tools. If you have any specific experiences or achievements related to using such systems, be ready to share them.
✨Demonstrate Attention to Detail
The job requires strong attention to detail, especially when updating customer orders and documentation. Prepare to discuss how you ensure accuracy in your work and any methods you use to double-check your tasks.
✨Emphasize Teamwork and Adaptability
This role involves working closely with internal sales reps and logistics teams. Be ready to talk about your experience working in a team environment and how you adapt to changes or challenges that arise in a fast-paced setting.
