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- Tasks: Drive quality assurance and improvements in services for individuals with brain injuries.
- Company: Join a UK-wide charity dedicated to enhancing lives affected by brain injuries.
- Benefits: Enjoy a competitive salary, generous leave, health plans, and extensive training opportunities.
- Why this job: Make a real impact while working in a supportive, collaborative environment focused on personalisation.
- Qualifications: Experience in quality improvement and health & social care is essential; management skills are a plus.
- Other info: Remote role with travel required; perfect for those passionate about making a difference.
The predicted salary is between 36000 - 62000 £ per year.
Region: North of England and Scotland
Hours: 35 hours per week
About the Organisation: A UK-wide charitable organisation committed to improving the lives of individuals affected by brain injuries. Their centres and services provide expert neurorehabilitation to support recovery and help individuals regain lost skills, offering care to people with injuries caused by trauma, illness, substance misuse, and more. Their team is known for its strong collaborative culture and dedication to person-centred care.
Role Purpose: The Quality Assurance Business Partner will work alongside Regional Managers to deliver a proactive quality assurance function across services. This role is essential to driving improvements in service quality, ensuring compliance, and supporting continuous development. The successful candidate will carry out quality reviews, produce insightful reports, and collaborate with service managers to implement improvements, always with a focus on personalisation and outstanding care.
Key Responsibilities:
- Conduct regular quality reviews and data analysis across designated services.
- Carry out scheduled visits and inspections to monitor and maintain service standards.
- Produce reports identifying areas of compliance and improvement.
- Provide practical support and guidance to operational managers.
- Collaborate with managers to implement innovative, person-centred quality enhancements.
- Gather and analyse data using internal systems to monitor performance and risk.
- Support development and execution of Quality Improvement Plans.
- Engage with service users to inform and shape quality initiatives.
- Encourage sharing of good practice across services.
- Maintain a ‘critical friend’ and coaching approach in service relationships.
- Monitor quality progress and help consolidate successful changes.
Candidate Profile:
- Qualification in quality improvement or equivalent experience.
- NVQ Level 5 (or equivalent) in Health & Social Care or related field.
- Management qualification and experience in leading quality initiatives.
- Registered Manager experience and understanding of regulatory requirements.
- Proven ability to analyse data, assess risk, and identify improvement strategies.
- Strong communication and collaboration skills.
- Willingness to travel, including overnight stays and occasional evening/weekend work.
- Full UK driving licence or ability to meet travel requirements by other means.
Benefits:
- Salary up to £44,300 DOE
- 33 days annual leave including bank holidays
- Option to buy/sell up to 5 days leave
- Health Cash Plan (from June 2025)
- Employee Assistance Programme (EAP)
- Extensive training and development
- Group life assurance
- Eye care vouchers
- Free on-site parking
- Company pension scheme
- Long service and staff recognition awards
Business Partner - Remote employer: Merco Medical
Contact Detail:
Merco Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Partner - Remote
✨Tip Number 1
Familiarise yourself with the specific quality assurance frameworks and standards relevant to health and social care. Understanding these will help you demonstrate your knowledge during interviews and show that you're proactive about compliance.
✨Tip Number 2
Network with professionals in the field of neurorehabilitation and quality assurance. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented quality improvements in previous roles. Highlighting your hands-on experience will make you stand out as a candidate who can drive change effectively.
✨Tip Number 4
Showcase your ability to collaborate by preparing to discuss how you've worked with diverse teams to enhance service delivery. This role requires strong teamwork, so demonstrating your collaborative skills will be key.
We think you need these skills to ace Business Partner - Remote
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with the charitable organisation's mission and values. Highlight your understanding of their commitment to improving lives affected by brain injuries in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in quality assurance, health and social care, and any management qualifications. Emphasise your ability to analyse data and implement quality improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for person-centred care and your experience in leading quality initiatives. Mention specific examples of how you've driven improvements in service quality.
Highlight Relevant Skills: In your application, focus on your strong communication and collaboration skills. Provide examples of how you've successfully worked with teams to enhance service delivery and compliance.
How to prepare for a job interview at Merco Medical
✨Understand the Organisation's Mission
Before the interview, take some time to research the charitable organisation's mission and values. Understanding their commitment to improving lives affected by brain injuries will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Quality Assurance Questions
Given the focus on quality assurance in this role, be ready to discuss your experience with quality improvement initiatives. Prepare specific examples of how you've conducted quality reviews, analysed data, and implemented improvements in previous roles.
✨Showcase Your Collaborative Skills
This position requires strong collaboration with regional managers and service users. Be prepared to share examples of how you've successfully worked in teams, supported colleagues, and engaged with stakeholders to enhance service quality.
✨Demonstrate Your Analytical Abilities
Since the role involves data analysis and risk assessment, highlight your analytical skills during the interview. Discuss any tools or methods you've used to gather and interpret data, and how you've applied this information to drive improvements in service delivery.
