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For Companies At a Glance
- Tasks: Manage sales tools and improve CRM experiences for Sales users.
- Company: LexisNexis is a global leader in legal, regulatory, and business information.
- Benefits: Enjoy flexible hours, generous holiday allowance, and wellbeing programs.
- Why this job: Join a dynamic team to enhance sales processes and make a real impact.
- Qualifications: Experience with Salesforce CRM and strong analytical skills required.
- Other info: Opportunities for learning, development, and community engagement available.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience improving CRM experiences? Are you able to lead deliverables and work effectively in a fast-paced, matrixed organisation?
About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
About The Role:
The Sales Operations Analyst will manage the day-to-day use of all tools within the gNS function, improve CRM experiences for Sales users, and provide support across Sales Operations. You will collaborate closely with global Sales and the wider RELX Sales Ops team to support the development of world-class tools and processes. Reporting to the Senior Director of Sales Ops, you will assist in ensuring seamless growth and Go-To-Market operations across all global markets.
Responsibilities:
- Manage day-to-day relationships and support for all sales tools, including Salesforce, Gong Base & Engage, Seismic, LinkedIn Sales Navigator, Outreach, and ZoomInfo.
- Support the integrated tech stack strategy for the business, including metrics for ROI measurement and continuous ROI reporting.
- Collaborate with the Sales Enablement team to develop and deliver best practice sales education on sales processes and tools. Drive and monitor adoption and compliance.
- Troubleshoot and maintain all sales-support tools to ensure smooth daily operations.
- Partner with the Senior Director of Operations to design and implement processes that promote efficient sales flows and high-quality data and reporting.
- Assess tools' efficiency and impact, foster positive relationships with collaborators and sales teams, and drive process improvements.
- Serve as the initial point of contact for regional constituent questions or issues.
- Provide insights and recommendations based on sales data trends to drive informed decision-making.
Requirements:
- Experience with Salesforce CRM.
- Strong knowledge of tools such as Gong Base & Engage, Seismic, LinkedIn Sales Navigator, Outreach, and ZoomInfo.
- Skills in working with external vendors and managing relationships.
- Understanding of budget management to deliver cost efficiency.
- Strong analytical focus.
- Process improvement experience with process map creation through Visio or similar.
Preferred Qualifications:
- Salesforce Admin certification.
- Lean Six Sigma.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers, and private medical benefits.
- Wellbeing programs.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Optional Dental Insurance.
- Maternity, paternity, and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discounts scheme via Perks at Work.
About The Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Sales Effectiveness Analyst employer: Disability Solutions
Contact Detail:
Disability Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Effectiveness Analyst
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, especially Salesforce. Consider taking online courses or certifications to deepen your understanding and showcase your commitment to mastering these platforms.
✨Tip Number 2
Network with current or former employees of LexisNexis or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Sales Effectiveness Analyst role.
✨Tip Number 3
Prepare to discuss your experience with process improvement and data analysis during interviews. Be ready to share specific examples of how you've successfully implemented changes that enhanced sales operations or tool efficiency in previous roles.
✨Tip Number 4
Demonstrate your analytical skills by researching recent trends in sales technology and CRM effectiveness. Being able to discuss these trends and how they relate to the role will show your proactive approach and genuine interest in contributing to the team.
We think you need these skills to ace Sales Effectiveness Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with CRM systems, particularly Salesforce. Emphasise any roles where you've improved user experiences or managed sales tools.
Craft a Compelling Cover Letter: In your cover letter, discuss your experience in fast-paced environments and how you've successfully collaborated with teams to enhance sales processes. Mention specific tools you've worked with, like Gong Base or LinkedIn Sales Navigator.
Showcase Analytical Skills: Provide examples of how you've used data to drive decision-making in previous roles. Highlight any experience with ROI measurement and process improvement methodologies, such as Lean Six Sigma.
Highlight Relationship Management: Discuss your experience working with external vendors and managing relationships. This is crucial for the role, so include specific examples of how you've fostered positive collaborations in the past.
How to prepare for a job interview at Disability Solutions
✨Showcase Your CRM Experience
Make sure to highlight your experience with Salesforce and other CRM tools like Gong Base & Engage. Be prepared to discuss specific examples of how you've improved CRM experiences in previous roles.
✨Demonstrate Analytical Skills
Since the role requires a strong analytical focus, come ready to discuss how you've used data to drive decision-making. Bring examples of metrics you've tracked and how they influenced sales strategies.
✨Emphasise Collaboration
This position involves working closely with various teams, so be sure to share examples of successful collaborations. Talk about how you’ve partnered with sales teams or external vendors to achieve common goals.
✨Prepare for Process Improvement Discussions
Be ready to discuss your experience with process improvement, including any tools you've used for process mapping. Highlight any Lean Six Sigma knowledge if applicable, as it shows your commitment to efficiency.
