At a Glance
- Tasks: Lead and inspire a team to deliver amazing guest experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy flexible working, discounts, bonuses, and award-winning development programmes.
- Why this job: Be part of a fun, inclusive environment with exciting events and a welcoming community.
- Qualifications: Must be 18+ and passionate about hospitality and team leadership.
- Other info: Experience the joy of working in a dog, family, and LGBTQ+ friendly pub.
The predicted salary is between 28800 - 43200 £ per year.
Location - The White Horse
We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at The White Horse. If you love motivating others, driving performance, and making a real impact, we'd love to chat.
Can you…
- Provide clear guidance, encouragement, and support to help the team grow.
- Support the General Manager and work together to create and deliver our vision.
- Maintain consistency in standards and procedures.
- Foster a welcoming and inclusive environment where guests feel comfortable and valued.
A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The White Horse is a friendly pub situated in the heart of Aberystwyth offering delicious food, great drinks and unforgettable experiences. We pride ourselves on being dog, family and LGBTQ+ friendly. We love to have fun here and are known for putting on entertaining events such as Retro Party nights, Virtual pub quizzes, LGBTQ & Drag nights as well as TTRPG (table top gaming)! We also show all major sporting events and pay-per-view too.
What's in it for you?
- Award winning Deputy Manager and General Manager development programmes.
- Bonus opportunities.
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working.
- David Lloyd Corporate Discount Rates.
- Discounted Dental Insurance.
- Wagestream – Early access to your earned wages.
To be considered for the Deputy Manager position at The White Horse you must be 18 or over as the role involves the sale of alcohol.
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The White Horse directly.
Contact Detail:
The People's Pub - Stonegate Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with The White Horse's unique atmosphere and offerings. Understanding their events, menu, and community engagement will help you connect with the team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've motivated teams in previous roles. Be ready to discuss how you can inspire others to create outstanding guest experiences, which is a key aspect of the Deputy Manager position.
✨Tip Number 3
Network with current or former employees of The White Horse or other Stonegate pubs. This can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss how you would maintain high standards and procedures in a busy pub environment. Think about strategies you've used in the past to ensure consistency and quality, as this will be crucial for the role.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to inspire and lead a team.
Write a Strong Cover Letter: In your cover letter, express your passion for creating outstanding guest experiences and your motivation for applying to The White Horse. Mention specific examples of how you've successfully managed teams or improved guest satisfaction in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at The People's Pub - Stonegate Group Careers
✨Show Your Leadership Skills
As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate others and drive performance.
✨Understand the Company Culture
Familiarise yourself with The White Horse's unique atmosphere and values. Mention specific events or initiatives they host, like quiz nights or LGBTQ+ events, to demonstrate your genuine interest in their community-focused approach.
✨Discuss Guest Experience
Since creating outstanding guest experiences is key, think about how you can contribute to this. Prepare to discuss strategies you've used in previous roles to enhance customer satisfaction and foster a welcoming environment.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and future goals for The White Horse. This shows your enthusiasm and helps you gauge if it's the right fit for you.