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- Tasks: Support managers with HR matters and handle sensitive employee issues.
- Company: Join a dynamic team in Wembley focused on People and Culture.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Make a real impact in employee relations while developing your HR skills.
- Qualifications: Previous ER experience and intermediate Microsoft Office skills required.
- Other info: Monday to Friday role with opportunities for professional growth.
Our client, based in Wembley, is recruiting for a permanent employee to be welcomed into their team. The ER Advisor is a pivotal role in our People and Culture team where you will play a key role in providing support and administration to managers on P&C related matters across the business along with supporting the People and Culture Generalist and People and Culture Manager.
To provide guidance, support, and coordination in the consistent and effective application of HR policies, procedures and practices of the People and Culture department in line with employment legislation and British Security standards (BS7858). Managing sensitive and confidential matters and protecting the security of information, data and files.
Duties and Responsibilities
- Lead on any ER related correspondence
- Lead on Transfer of Undertakings (TUPE) process for all sites
- Support with note taking at ER meetings for example, investigations, probations, disciplinary, grievance meetings, etc.
- Processing and ordering uniform allowance requests
- Dealing and processing employee portal queries
- Responding and supporting to queries within the People and Culture mailbox
- Making sure all employee change of details are processed
- Administering the leaver process for all employees
- SIA chasing and updates – ensuring all individuals renew their SIA licences in a timely manner
- Supporting and processing all types of family leave (maternity, paternity, adoption)
- Following and administering the absence process
- Supporting the Long-Term Sick employees through welfare calls and Occupational Health referrals
- Ensuring all Return to Works meetings are completed and filed correctly
- Maintaining electronic filing system for company personnel files
- Monitor and action employee’s visa/work permits on a regular basis using the applicable HR tracker
- Carry out Home Office checks where applicable
- Arranging DBS (CRB) checks as and when required by Clients
- Support the department with any Audits (ACS, ISO, NSI)
- Sending reminders and following up with all interim and full-term probation reviews
- Support with the Advice & Counselling process
- Support with maintaining all Training ensuring this is administered through iHASCO portal, First Aid courses are booked, and everything is tracked correctly
- Administer the SIA reimbursement process
- Ensure all employees hold an ID card, and reissuing expired cards
- Process all loans/advance requests, ensuring the correct approvals are sought before processing
- Administering eye care vouchers for DSE users
- Processing CVF’s (pay increases) and EVFs (contract variations)
- Processing and supporting with the SIA watchlist on Fridays
- Accountable for monthly payroll process for all employees
Statistical Information
- Provide insights and compile relevant ER statistics for monthly Board reports (for example: TUPE, redundancy and restructures, investigation, disciplinary, appeals, grievances, client removals, absence, etc)
- Maintaining statistical information including accuracy of information
- On-boarding/ Recruitment/ Audits
- Support the People and Culture Assistant and People and Culture Manager with security screening and recruitment as and when required
- Understand the BS7858 standard and screen in line with this
Customer Relations
- Create and maintain a sound working relationship with colleagues, the management/operations team and across the Company as a whole
- Liaising with other departments and with Company clients as and when needed
- Ensure adherence to the Company’s HR policies and procedures and providing guidance where necessary
Experience/Knowledge
- Previous ER experience
- Intermediate Microsoft Office knowledge: Word, Excel, PowerPoint, Email
ER Advisor employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Advisor
✨Tip Number 1
Familiarise yourself with the key responsibilities of the ER Advisor role. Understanding the nuances of TUPE processes, employee relations correspondence, and the importance of maintaining confidentiality will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of British employment legislation and HR policies. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to handle sensitive employee matters and your proficiency in using Microsoft Office tools. This will help you illustrate your skills effectively during the interview process.
We think you need these skills to ace ER Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations and HR practices. Use keywords from the job description to demonstrate your understanding of the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Explain how your previous experience aligns with the duties of the ER Advisor position.
Showcase Relevant Skills: Emphasise your skills in Microsoft Office, particularly Excel and Word, as well as any experience you have with HR policies and procedures. Mention your ability to handle sensitive information and maintain confidentiality.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at CV-Library
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an ER Advisor. Familiarise yourself with key terms like TUPE, grievance procedures, and the importance of confidentiality in HR matters. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your previous experience in employee relations. Be ready to provide specific examples of how you've handled sensitive situations or supported managers in HR processes. This will highlight your suitability for the role.
✨Demonstrate Your Communication Skills
As an ER Advisor, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You may be asked to explain complex HR policies, so being able to communicate effectively is key.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team dynamics or how success is measured in the ER department.
