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- Tasks: Join our team as a Field Service Technician, providing top-notch customer service and maintenance.
- Company: Westray Recruitment Group connects you with a dynamic client in Northumberland, thriving in various sectors.
- Benefits: Enjoy a competitive salary, quarterly bonuses, travel expenses covered, and up to 33 days holiday!
- Why this job: Experience clear career progression, hands-on training, and the chance to work with a supportive team.
- Qualifications: Mechanically minded with problem-solving skills; CSCS Card and PASMA are a plus!
- Other info: Must have a valid UK driving licence; enjoy working away from home Monday to Friday.
The predicted salary is between 26000 - 43000 £ per year.
Permanent Role ~£26k pa – rising to £32k pa after completion of training ~ Average yearly salary £38k - £43k (including bonus and enhancements) ~ Quarterly Bonus Scheme averaging £500-£2,000 per quarter ~ £60 per night working away ~ Fully equipped vehicle, branded work wear, tools, PPE ~ Clear career progression with further training and development opportunities ~ All travel expenses and accommodation provided ~ Up to 33 days holiday including bank holidays based on length of service ~ Company pension scheme.
Westray Recruitment Group is seeking to recruit a Field Service Technician to work for our client based in Northumberland. Our client supports a wide array of sectors and due to unprecedented growth and company development, they are seeking a service technician to join their dynamic team.
The ideal candidate will be comfortable working away from home throughout the week; and alongside an established team to further support our client’s ever-expanding strong customer base.
- Working away from home throughout the UK Monday-Friday (Typically leaving Monday morning, returning Friday afternoon)
- Carrying out scheduled preventative maintenance routines
- Deliver first-class customer service
- The majority of your working week will be lone working, occasionally working a 2-man team
- Full product training will be provided
- Mechanically minded, proven ability in problem solving and electrical fault finding
- CSCS Card and PASMA Desirable – Or a willingness to achieve these within the probation period, studying in your own time
- A good level of computer literacy, used to software apps and related smart phone/hand-held technologies
- All employees must hold a valid UK driving licence and are subject to DBS and reference checks
Technicus / Service Technicus employer: Westray Recruitment Group
Contact Detail:
Westray Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicus / Service Technicus
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description. Being able to discuss your experience with similar equipment or software during the interview will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have with customer service, especially in a technical role. Since this position involves delivering first-class customer service, demonstrating your ability to communicate effectively and solve problems will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work away from home. This role requires travel throughout the UK, so showcasing your adaptability and enthusiasm for this aspect of the job can make a positive impression.
✨Tip Number 4
If you don't already have a CSCS Card or PASMA certification, express your commitment to obtaining these qualifications during your probation period. Showing that you're eager to learn and grow within the company will demonstrate your long-term potential.
We think you need these skills to ace Technicus / Service Technicus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Field Service Technician. Emphasise any mechanical or electrical problem-solving abilities, as well as your comfort with working away from home.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your willingness to undertake training for CSCS and PASMA certifications, and how your background makes you a great fit for their dynamic team.
Highlight Customer Service Skills: Since delivering first-class customer service is crucial for this role, provide examples in your application of how you've successfully interacted with customers in previous positions. This will demonstrate your ability to represent the company positively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a technician role.
How to prepare for a job interview at Westray Recruitment Group
✨Show Your Problem-Solving Skills
As a Field Service Technician, you'll need to demonstrate your mechanical and electrical problem-solving abilities. Prepare examples from your past experiences where you successfully diagnosed and resolved issues, showcasing your analytical thinking.
✨Highlight Customer Service Experience
Since delivering first-class customer service is crucial for this role, be ready to discuss how you've handled customer interactions in the past. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Willingness to Learn
The company offers full product training, so it's important to express your eagerness to learn and adapt. Mention any relevant training or certifications you are willing to pursue, such as obtaining a CSCS Card or PASMA.
✨Prepare for Lone Working Scenarios
Since much of the work will be done alone, think about how you manage your time and tasks independently. Be prepared to discuss your self-motivation strategies and how you stay organised while working away from home.
