At a Glance
- Tasks: Respond to pricing enquiries and research market costs for freight services.
- Company: Join a leading Freight Forwarder with a strong reputation since 1992.
- Benefits: Enjoy competitive pay, professional growth, and a dynamic work environment.
- Why this job: Be part of a fast-growing team that values innovation and customer satisfaction.
- Qualifications: No specific experience required; just a passion for pricing and logistics.
- Other info: Flexible working hours and opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Freightserve recruitment are looking for an Air, Sea and Roadfreight Pricing Specialist for a well-established Freight Forwarder based in the Heathrow area.
Job Description:
- To respond to customer and overseas partner pricing enquiries.
- To research and understand the inbound and outbound markets that are being promoted and to ensure that we have the best costs & sales tariffs to allow us to secure business with reasonable margins.
- To liaise and assist other departments and promote services in accordance with Company’s pricing strategy.
Overall responsibility:
- To win new business through effective and timely pricing.
- To ensure that customers’ requests are met with the optimum service levels and associated pricing.
- To produce tariffs for our overseas partners and to ensure that these tariffs are kept up to date and relevant.
- To provide sales with tariffs that can be distributed within the business and that can be used as templates for potential and existing clients.
- To monitor customer hit rates and ensure that we maintain or increase margins where possible.
- Follow up all quotes with customers to obtain feedback, adjusting pricing where possible to ensure we secure opportunities.
General Responsibilities:
- Ensure that you comply with company policies.
- Always protect the interests of the business and escalate any areas of concern to the Airfreight Management team.
- Endeavour to ensure that quotes are secured in line with the pricing strategy agreed by management.
- To consider all service and pricing solutions proactively to secure the opportunity.
- Seek new carriers/routings that bring value to both Company and its customers.
Specific Responsibilities:
- Acknowledge all customer quotes within 60 minutes with a holding message.
- Create tariffs.
- Follow up on all quotes directly with customer or via internal teams.
- Compare rates from OSP’s where we have more than 1 in each location.
- Ensure that airline contract rates are kept up to date.
- Ensure that any quotes accepted comply strictly with our terms and conditions and accounting practices.
- Ensure good time management.
- Monitor won/lost quotes on a weekly basis.
- Handover of secured jobs to the operations teams.
Daily routines:
- Always ensure professional communications with internal & external customers.
- Provide quote responses in line with KPI’s.
- Keep an accurate record of all quotes/tariffs.
- Gather and evaluate market costs/conditions and share with the team.
- Quote & secure new business.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Contact Detail:
Freightserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pricing Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in the freight forwarding industry. Understanding current market conditions and pricing strategies will give you an edge when discussing potential opportunities with us.
✨Tip Number 2
Network with professionals in the freight industry, especially those who have experience in pricing roles. Engaging with others can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed pricing strategies or secured business in previous roles. We value candidates who can demonstrate their impact on profitability.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you would approach monitoring customer hit rates and adjusting pricing strategies. This will highlight your proactive mindset and alignment with our goals.
We think you need these skills to ace Pricing Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pricing Specialist. Familiarise yourself with the key tasks mentioned in the job description, such as responding to pricing enquiries and creating tariffs.
Tailor Your CV: Customise your CV to highlight relevant experience in pricing, freight forwarding, or customer service. Use specific examples that demonstrate your ability to manage quotes and maintain margins effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with their pricing strategy and your understanding of market conditions in the freight industry.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional to make a great first impression.
How to prepare for a job interview at Freightserve
✨Know Your Pricing Strategies
Familiarise yourself with various pricing strategies used in the freight forwarding industry. Be prepared to discuss how you would apply these strategies to win new business and maintain margins.
✨Research the Market
Understand the current trends in air, sea, and road freight markets. Being able to discuss recent developments or challenges in these areas will show your potential employer that you are proactive and knowledgeable.
✨Demonstrate Communication Skills
Since the role involves liaising with customers and internal teams, practice clear and professional communication. Prepare examples of how you've effectively communicated pricing information or resolved customer queries in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific pricing scenarios or customer requests. Think through potential situations and how you would respond to ensure customer satisfaction while adhering to company policies.