Creative Project Manager

The role #LI-DG1 The Creative Project Manager will oversee the production of digital content for the Marketing Acquisitions and Retention teams, managing each project from initial concept through to final delivery. This role requires a highly organised and proactive individual with strong interpersonal skills to lead projects, collaborate with cross-functional teams, and ensure that all deliverables are met within scope, on time, and to the highest standards. The ideal candidate is a skilled project manager who excels in stakeholder engagement, has a keen eye for detail, and thrives in a fast-paced creative environment. Key Responsibilities Project Planning and Management Lead End-to-End Project Coordination: Drive all phases of digital projects, ensuring timely, on-budget, and on-spec completion. Develop Project Plans: Create comprehensive project timelines, set achievable milestones, and allocate resources effectively. Enhance Workflow Efficiency: Establish internal workflows that improve efficiency, streamline communication, and increase transparency across all stages of production. Risk Management: Proactively identify potential project risks and implement effective strategies to mitigate them. Resource Allocation: Assign tasks strategically based on team members’ expertise, and coordinate with internal and external partners to ensure optimal resource use. Oversee Annual Promotions Planning: Develop, coordinate, and manage the yearly promotional calendar in collaboration with key stakeholders, ensuring alignment with business objectives. Project Delivery of Campaigns: Lead the execution of campaigns as per the calendar, keeping teams on track and maintaining consistency with strategic goals. Stakeholder Management Serve as the Key Contact: Act as the primary point of contact for stakeholders, maintaining clear and open lines of communication. Manage Expectations and Feedback: Regularly communicate project updates, gather stakeholder feedback, and ensure their expectations align with project goals. Build Strong Relationships: Develop and maintain positive, collaborative relationships with stakeholders, fostering a strong partnership and mutual respect. Creative Collaboration Collaborate with Cross-Functional Teams: Work closely with designers, strategists, and other team members to conceptualise, develop, and refine digital content. Provide Constructive Feedback: Ensure all deliverables align with brand and project standards by providing clear, actionable feedback. Facilitate Key Meetings: Lead briefing sessions, work-in-progress (WIP) reviews, and final delivery sessions to maintain alignment and track project status. Deadline and Milestone Management Set and Enforce Deadlines: Establish project deadlines and ensure that all team members understand their responsibilities and timelines. Optimise Workflows for Productivity: Implement efficient processes that maximise team productivity and support tight timelines. Track and Report Progress: Monitor project milestones, track deliverables, and regularly report progress to ensure all deadlines are met. Interpersonal Skills and Team Collaboration Communicate Effectively: Utilise excellent communication skills to engage team members and stakeholders, fostering an environment of transparency and trust. Resolve Challenges Promptly: Address issues proactively and diplomatically to maintain smooth project progression. Encourage a Collaborative Culture: Promote a positive, inclusive, and collaborative team environment where everyone feels valued and engaged. Organisational and Documentation Skills Maintain Detailed Project Documentation: Ensure all project documentation is up-to-date and includes plans, timelines, and progress reports. Utilise Project Management Tools: Effectively use project management software to organise tasks, track progress, and manage resources efficiently. Organise Project Assets: Keep project files, assets, and documentation meticulously organised, ensuring they are easily accessible to team members. Additional Responsibilities Continuous Improvement: Evaluate project outcomes and processes to identify improvement areas for future projects. Industry Awareness: Stay updated on trends in digital content production and project management to bring fresh ideas and best practices to the team. Budget Tracking (When Applicable): Oversee project budgets, tracking expenses and ensuring projects remain cost-effective. Qualifications 3+ years of experience in digital project management or production, preferably in a creative agency or similar environment. Proven track record of successfully managing digital projects from inception to completion. Strong understanding of digital production processes, including design, development, and content creation. Proficiency in project management tools and software (e.g., Monday.com, JIRA, Asana). Exceptional organisational and time-management skills. Excellent written and verbal communication skills. Ability to work effectively in a fast-paced, deadline-driven environment. Creative problem-solving skills and a proactive approach to challenges. #J-18808-Ljbffr